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I'm here to ensure your cancellation process is seamless, @folci. As for your data, I'll share some options on how you can still keep it.
Cancelling your QuickBooks Online subscription will depend on where you've signed up. Let me walk you through how you can call it off.
If you've purchased directly from Intuit, you can follow these steps.
To cancel a subscription purchased through the Apple App Store. Follow the steps in this article: If you want to cancel a subscription from Apple.
Here's an article you can follow on how to cancel a subscription purchased through the Google Play Store: Cancel, pause, or change a subscription on Google Play.
For reference, check out this article: Cancel your QuickBooks Online subscription or trial.
After canceling your QuickBooks Online subscription, you will have read-only access to your data for one year. Read this article for more information: What happens to my QuickBooks Online data after I cancel?
Moreover, only QBO Advanced subcription can back up and restore your data. Nonetheless, I'm here to help you store your information by exporting them from QBO.
Regardless of the version you're using, you'll have the capability to export data from QBO. You can follow these steps on how to export your reports and list.
For reference and additional guidance in moving non-posting entries and attachments from QBO, please read this article: Export reports, lists, and other data from QuickBooks Online.
If you want a fresh start, you can follow these steps for guidance: Delete your data and start over in QuickBooks Online.
I'll always be ready to assist you if you have other questions regarding closing your account and keeping your data. I'm just one post away.
You can convert your data to QB Desktop file before cancelling your QBO account and use the trial version to access your historical data for good.
Hi @4Gal ,
I came across your comment in researching my situation (https://quickbooks.intuit.com/learn-support/en-us/account-management/re-archiving-old-quickbooks-des...). Similarly to what you suggested, I'd like to convert data from Quickbooks Pro 2016 to Quickbooks Desktop for Mac 2024 (as trial version), and keep the historical data accessible as read-only - while building a new company account in QBO.
To your knowledge, can someone really use a trial version of QB Desktop (particularly for Mac) to access historical as read-only, even after trial ends?? Do you have experience doing this? Thank you for input.
You should contact @Fiat Lux - ASIA for advise. They can share a workaround to access your archive files for good on QBD Mac.
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