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rudzinskin
Level 2

How do I change the date format in QB online to show DD/MM/YYYY?

Currently, we use the US version of QB online which shows how we write date in the US (Month/Date/Year).  It is possible to change the dates to show either DD/MM/YYYY or just spelled out like November 25, 2020 or 25 November, 2020?  

 

We have operations in parts of Asia and this gets very confusing.  

 

 

Solved
Best answer November 25, 2020

Best Answers
CharleneMaeF
QuickBooks Team

How do I change the date format in QB online to show DD/MM/YYYY?

I've got here the steps in changing the date format in QuickBooks Online, rudzinskin.

 

Here's how:

  1. Go to the Gear icon and then select Accounts and Settings.
  2. Choose the Advanced tab.
  3. Scroll down to the bottom, then select Other preferences.
  4. Click the pencil icon beside Date format.
  5. On the Date format drop-down arrow, select dd/MM/yyyy.
  6. Select Save, then Done.

 

For your visual reference, I've attached some screenshots below.

 

Additionally, I've included an article that'll help you track your sales, purchases, and profitability by business location. This is to ensure your data is categorized from different locations: Set up and Use Location Tracking.

 

Get in touch with us if you have additional questions or concerns. Doing so helps us ensure everything is taken care of.

View solution in original post

15 Comments 15
CharleneMaeF
QuickBooks Team

How do I change the date format in QB online to show DD/MM/YYYY?

I've got here the steps in changing the date format in QuickBooks Online, rudzinskin.

 

Here's how:

  1. Go to the Gear icon and then select Accounts and Settings.
  2. Choose the Advanced tab.
  3. Scroll down to the bottom, then select Other preferences.
  4. Click the pencil icon beside Date format.
  5. On the Date format drop-down arrow, select dd/MM/yyyy.
  6. Select Save, then Done.

 

For your visual reference, I've attached some screenshots below.

 

Additionally, I've included an article that'll help you track your sales, purchases, and profitability by business location. This is to ensure your data is categorized from different locations: Set up and Use Location Tracking.

 

Get in touch with us if you have additional questions or concerns. Doing so helps us ensure everything is taken care of.

rudzinskin
Level 2

How do I change the date format in QB online to show DD/MM/YYYY?

Thank you so much. It worked! 

LC-7979
Level 1

How do I change the date format in QB online to show DD/MM/YYYY?

Will this change the dates on past entries?

LC-7979
Level 1

How do I change the date format in QB online to show DD/MM/YYYY?

Will this mix up the dates on my past entries?

Rasa-LilaM
QuickBooks Team

How do I change the date format in QB online to show DD/MM/YYYY?

Thanks for posting on this thread, LC-7979.


When you update the Date format settings, the changes will also apply to your previous entries. The dates for your past transactions will still be the same, but the format is no longer the same as what was previously set in QuickBooks Online (QBO).


For more details, feel free to read this article: How do I set my advanced account settings? It provides a list of Preferences available in the Advanced section.


Additionally, this reference covers all the details on how to customize QuickBooks to help you manage your business smoothly: Configure Accounts and Settings. The article is from another region, but it also applies to the US version.


Keep in touch if you have other questions or concerns about the Date format preference. I’m always ready to help and get this taken care of for you. Have a great day ahead.  

Modelcraft
Level 1

How do I change the date format in QB online to show DD/MM/YYYY?

I have a user who doesn't have full access to the accounts but needs to change the date format - how does she do that? It's a shame the date format can't be associated to the customer because we are constantly having to change from UK format to US format in the settings  

Adrian_A
Moderator

How do I change the date format in QB online to show DD/MM/YYYY?

Hello Modelcraft,

 

I'm here to guide how your user can change the date format.

 

You can give them limited access to the account. Aside from changing the date format, they can also view other customer and vendor related transactions.

 

To add them as one of the users, you can follow these steps:

 

  1. From the Gear icon, select Manage users.
  2.  Select Add user.
  3. Select a user type. Then select Next.
  4. Select the access rights for the user. Then Next.
  5. Select the user settings, if applicable. Then select Next.
  6. Enter the user’s name and email address. 
  7.  Click Save.

 

Afterward, they will receive an invite to join the company. Ask them to select the link in the email. They can create a new Intuit Account or just sign in if they already have one.

 

I've also added this link that has detailed information about user rights and access: Manage users.

 

I'll be around whenever you have concerns with QuickBooks.

 

Modelcraft
Level 1

How do I change the date format in QB online to show DD/MM/YYYY?

I have done this and they have no access to change the date - I've attached an image

eboone
Level 1

How do I change the date format in QB online to show DD/MM/YYYY?

If I understand correctly, the issue of assigning different date formats to different customers remains unresolved. I, too, have multinational clients, and using exclusively either MMDDYYYY or DDMMYYYY will be confusing for someone. I propose an option to write out the month, showing May 1, 2024 or 1 May 2024 or similar formats to avoid confusion.

MirriamM
Moderator

How do I change the date format in QB online to show DD/MM/YYYY?

Hello there, eboone.

 

I can see the importance of assigning different date formats to different customers and writing out the month of the date. However, it's currently not an option in QuickBooks Online (QBO). 

 

Please know that we continuously work to ensure that our software can attend to all of your business needs. In the meantime, I recommend sending feedback to help improve the program.

 

To send feedback, follow the below steps:

 

  1. Go to the Gear icon at the top.
  2. Select Feedback.
  3. Enter your comments or product suggestions. 
  4. Then select Next to submit feedback.

 

To be updated with the recent and upcoming changes for QuickBooks products, visit this link: QuickBooks New Features and Innovations.

 

In case you need other helpful articles in the future, you can always visit our site: Help articles for QuickBooks Online.

 

Let me know if you have other concerns about QuickBooks. I'll get back to you right away. Have a great day.

IGWD
Level 1

How do I change the date format in QB online to show DD/MM/YYYY?

Hello,

 

This also makes it impossible to use QuickBooks for invoicing. I have clients both in the UK and the USA and to send them an invoice in UK date format will be very confusing for their accounting department.

brenden382
Level 1

How do I change the date format in QB online to show DD/MM/YYYY?

I would like to second this request.  We do business both in the US and in Europe.  Continually switching date formats is not feasible for anyone doing business globally.  The option to spell out the month completely takes care of this.  

MirriamM
Moderator

How do I change the date format in QB online to show DD/MM/YYYY?

I appreciate you joining the conversation and pointing this out, brenden382.

 

I can see how this feature would be beneficial to you and other businesses. We may not be able to provide a specific time frame as to when this option is available. Rest assured, once it's ready, will update our site. Thus, I encourage you to star our blog to keep up with any product updates or improvements on the online version:  QuickBooks Online Blog.

 

In the meantime, I suggest submitting this request directly to our product engineers through feedback. Your input helps us enhance the program's features.

 

To send feedback, follow the steps below:

 

  1. Go to the Gear icon at the top.
  2. Select Feedback.
  3. Enter your comments or product suggestions. 
  4. Then select Next to submit feedback.

 

If there's anything else you need help with, let me know by adding a comment. I'm more than happy to assist you, brenden382.

GloriaP1
Level 1

How do I change the date format in QB online to show DD/MM/YYYY?

I need to do something simillar (MM/DD/YY) but I have Quickbooks Desktop, how can I do it?

My windows calendar is already modified and while making the invoices I can see the MM/DD/YY format but when I print the invoice it changes DD/MM/YY

AdonL
QuickBooks Team

How do I change the date format in QB online to show DD/MM/YYYY?

We're glad to have you here in the Community forum, Gloria. Let's fix the date format on your printed invoices.

 

Usually, QuickBooks Desktop (QBDT) uses the same date format as your computer. Since you've already verified your device's date format, we can run some tests to see if there's an issue with your QuickBooks program or the company file. Before doing so, make sure that:

 

  • You update QuickBooks to the latest release. 
  • You have the latest printer driver installed.
  • There are no error messages or warning lights on your printer.

 

Next, test your company file by printing a different form. If you're printing a customized invoice, print a standard one. Consider using another QuickBooks sample company file to print the same invoice. If it works, fix the data damage on your company file.

 

Otherwise, scan Solution 4 on this article to manually rename the QBPrint.QBP file: Fix printing issues in QuickBooks Desktop. You can also print your invoices to a different printer to see if this issue is printer-related.

 

Furthermore, contact our Live Support Team if the issue persists after following the above steps. They can also investigate further to provide a resolution. Please check our operating hours to ensure a prompt response.

 

Finally, here's an article on personalizing your sales forms to include essential information about your business: Use and customize form templates.

 

Having accurate and up-to-date financial information is essential in running your business. Leave us a comment below if you still encounter issues printing invoices. We're always here to help you out.

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