Welcome to the Community, @hosanna-fox.
Let's update your time tracking settings so you can charge your clients and projects at different hourly rates.
After turning on the feature, let's record the hourly rates of your clients and projects. Let me guide you how:
Here's an article for your reference: How to Enter Billable Time by Job.
Fill me in if you have any other questions with QuickBooks Online. I'll be around to help.
It would perhaps be more useful to be able to have a setting to allow a charging rate for a specific customer, it would remove the possibility of making mistakes when entering each single time activity.
That would be a useful feature especially if you have a lot of customers billed on different rates. I'll pass along your feedback to our product development team. On the other hand, I'm inviting you to visit the QuickBooks Blog for the latest updates about QuickBooks.
If you have other questions in mind, you can always visit us back in the Community.
Have a good day!
Hello there, mphx2. Thanks for joining the thread.
I understand how the workflow you're looking for would be beneficial to your business. Though our Feedback Board has been closed, I can pass another request here on my end.
For the time being, you can visit our blog and register to our Newsletter. This way, you’ll receive email updates about what new changes and features, and hopefully your suggestion would be one of them.
If you have follow up questions concerning your QuickBooks Online account, please keep me posted. I am more than happy to further help.
I am blown away that the rate has to be entered for EVERY single time entry? Even if you know your rates for every customer, how could you not possibly make one mistake when entering all your time over a full month? The lack of this single feature, really makes time tracking completely unusable.
Ye me too. I looked up how to save different hourly rates for different clients - bearing in mind I am charging people for doing their accounts... through an accounts package?? New clients get a short-term discounted rate. Some clients' work is mote involved than others so I charge them more per hour. I use T Sheets to log in and out and keep track of how much work I have done each month for each client. It's really quick to check and Approve hours for each month and import these straight into the invoice... but then have to EVERY time, look up a handwritten note of how much each client is charged EVERY month. This is bonkers! Surely it should be possible to also enter the rate to auto-populate?