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You got me here to help, bookkeeper67.
Setting up the company's email address you use for sending invoices in QuickBooks Online (QBO) is pretty easy.
Here are the steps:
Moving forward, the system will apply the new email address for your invoicing.
For future reference, you can also check out these articles for further guidance:
Please get back to me if you have any other additional question concerning setting up email in QBO. I'm here to help.
I did as instructed but it is not doing that and when I try to change it in invoices it tells me I need a Gmail address.
Joining the thread to help with you question about sending invoices, bookkeeper67.
Can you tell us the domain of the email that you're using? For now, we only have integration with Gmail which would allow you to send invoices and other sales transactions.
If you don't have a Gmail account, transactions are sent using firstname.lastname@example.org.
You'll also want to send them a reminder or accept payments by credit card or ACH transfer. Check out these articles for more details:
Reply down below or reach out to us again if you need anything else. As always, the Community is always here to help you again.