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arizonagoldin
Level 1

I have a charge on my account $9.95 monthly financial management fee. I don't recognize this. Is this from quickbooks?

I have a monthly fee for $9.95 for monthly service fee. Is this from quickbooks?
2 Comments
MarshallA
Intuit

I have a charge on my account $9.95 monthly financial management fee. I don't recognize this. Is this from quickbooks?

Hello,

 

Usually charges from Intuit will say something that gives more a clue at to what its for. It will have Qbooks, Quickbooks, Tax, Ttax, Intuit... etc.

 

You can use this new site we put up to look up charges to get more info.

 

https://accounts.intuit.com/app/oicl

 

MaryLandT
QuickBooks Team

I have a charge on my account $9.95 monthly financial management fee. I don't recognize this. Is this from quickbooks?

Let me help you check if the financial management fee is coming from us, arizonagoldin.

 

You can use the Look up a charge tool provided by MarshallA in this thread to identify charges on your bank statement. I've also added this link for additional information: Understand Intuit charges on your credit card or bank statement.

 

The billing statement within QuickBooks will also tell provide detailed information on your subscription. Simply log into your account and review the charge. Let me show you how:

  1. Go to Settings ⚙, then select Account and Settings.
  2. Select Billing Subscription.

The description on your bank/credit card statement can also help identify where a charge is originating from.

 

You can also contact our QuickBooks Online Team so they can pull up your account to review your billing history.

 

Keep me posted if there's anything else I can do to help you today. Just leave a comment below, and I'll get back to you.

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