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Hello,
To change your payment method, click the GEAR icon in the upper right corner. Then go to Account and Settings/Billing and Subscription.
That will give you the screen to change your CC or bank account for the monthly payment.
Hello there, @sales205.
You can follow the steps provided by MarshallA.
However, if it's still not showing, you can contact our QuickBooks Support to check your account in a safe environment.
Please know that if you're using the Plus, Essentials, or Simple Start QuickBooks, the support hours are from 6:00 AM - 6:00 PM, Monday to Friday. Then 6:00 AM - 3:00 PM on Saturday. However, if you're using the Advanced version, you can contact us any time on any day.
I've also added an article for more detailed information on how to update your billing info: Update the payment information for your subscription.
You may use this link in case you need help printing a receipt for your recent QuickBooks Online purchase: Print QuickBooks Online subscription receipt.
If you have additional questions, feel free to leave a message in the comment below. I'm always around here in the Community to help. Take care, and have a great day.
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