cancel
Showing results for 
Search instead for 
Did you mean: 
sales205
Level 1

I need to change the way I pay you and cannot find it on line

 
2 Comments 2
MarshallA
Intuit

I need to change the way I pay you and cannot find it on line

Hello,

 

To change your payment method, click the GEAR icon in the upper right corner. Then go to Account and Settings/Billing and Subscription.

 

That will give you the screen to change your CC or bank account for the monthly payment.

Rejeil_O
QuickBooks Team

I need to change the way I pay you and cannot find it on line

Hello there, @sales205.

 

You can follow the steps provided by MarshallA.

 

However, if it's still not showing, you can contact our QuickBooks Support to check your account in a safe environment.

 

  1. Go to the Help icon.
  2. Click the Contact Us button.
  3. Enter your concern in the field, then hit Let's talk.
  4. Select either Start a chat or Get a call.
  5. Fill up all the information needed.
  6. Click Submit or Confirm my call.

 

Please know that if you're using the Plus, Essentials, or Simple Start QuickBooks, the support hours are from 6:00 AM - 6:00 PMMonday to Friday. Then 6:00 AM - 3:00 PM on Saturday. However, if you're using the Advanced version, you can contact us any time on any day.

 

I've also added an article for more detailed information on how to update your billing info: Update the payment information for your subscription.

 

You may use this link in case you need help printing a receipt for your recent QuickBooks Online purchase: Print QuickBooks Online subscription receipt.

 

If you have additional questions, feel free to leave a message in the comment below. I'm always around here in the Community to help. Take care, and have a great day.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us