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pam-brenner
Level 2

I need to issue an invoice that will result in it showing a negative balance - I am being flagged "Something's not quite right - you must specify a transaction 0>

 
Solved
Best answer June 24, 2020

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JamesDuanT
Moderator

I need to issue an invoice that will result in it showing a negative balance - I am being flagged "Something's not quite right - you must specify a transaction 0>

Hello pam-brenner,

 

QuickBooks Online allows you to enter negative amounts. However, you must not have a negative Total  or BALANCE DUE on the invoice. Otherwise, an error like you have mentioned will occur.

 

Instead, we can create a Credit Memo. This will set a negative balance on the customer's account. You can also apply this to future invoices of the customer. You can use this for reference: Create and apply credit memos or delayed credits in QuickBooks Online.

 

Here's also an article that is related to credit memos: Handle a customer credit or overpayment in QuickBooks Online.

 

Feel free to get back to us if you have additional queries. Have a great day!

View solution in original post

3 Comments
JamesDuanT
Moderator

I need to issue an invoice that will result in it showing a negative balance - I am being flagged "Something's not quite right - you must specify a transaction 0>

Hello pam-brenner,

 

QuickBooks Online allows you to enter negative amounts. However, you must not have a negative Total  or BALANCE DUE on the invoice. Otherwise, an error like you have mentioned will occur.

 

Instead, we can create a Credit Memo. This will set a negative balance on the customer's account. You can also apply this to future invoices of the customer. You can use this for reference: Create and apply credit memos or delayed credits in QuickBooks Online.

 

Here's also an article that is related to credit memos: Handle a customer credit or overpayment in QuickBooks Online.

 

Feel free to get back to us if you have additional queries. Have a great day!

View solution in original post

pam-brenner
Level 2

I need to issue an invoice that will result in it showing a negative balance - I am being flagged "Something's not quite right - you must specify a transaction 0>

Ran out of characters...essentially QBO will not let me save the invoice with a negative balance. How can I accomplish what I am trying to do?

pam-brenner
Level 2

I need to issue an invoice that will result in it showing a negative balance - I am being flagged "Something's not quite right - you must specify a transaction 0>

Thank you - this makes sense. Appreciate the prompt response.

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