QBO has rolled out a beta test on automatic late fees, cwermers.
At this time, not all QBO accounts have the option to activate the Automatic Late Fees feature. Rest assured our developers will expand this option to more customers in the coming months.
You can follow these steps to turn this on:
You can also refer to this article to learn more about applying automatic late fees in QuickBooks Online.
Please get back to me if you need anything else.
Is there an update on when this will be available to all in QBO? I would really like to have this option available to me (as I'm sure many others would too).
I understand how important this is to you, @shellwe69.
In your QuickBooks Online (QBO) account:
Here's an article you can read for more detailed steps: How to Enter Late Fees or Finance and Service Charges on Invoices.
Also, I encourage you to visit our QuickBooks Blog page to learn what's new and what's coming in QuickBooks Online (QBO).
As always, don't hesitate to reach out to us if you need further assistant. I'm always here to help.
Hi there, JamesVTT.
The Automatic late fees option is available in all versions of QuickBooks. You can now use this to apply late fees or finance charges on overdue invoices.
That being said, I suggest going to the Account and Settings page. Then, log in as the master or company administrator to enable this feature.
1. Click the Gear icon at the upper right corner.
2. Select Account and Settings.
3. Choose the Sales tab.
4. Select the Late Fees section. Then, click the Pencil icon
5. Check the box to turn on late fees. You can specify the fee type, amount, grace period, and how it will show up on the invoice.
6. Click the Save and Done button.
For additional information you can click this article: Set up and apply automatic late fees to invoices. This also provides different details about how the feature works.
If you're still unable to find the option, I recommend logging into your account through a private browser. It disables saving your most recent accessed data. Thus, it's a great way to check unexpected behavior caused by a full cache.
Use these keyboard shortcuts based on the browser you're using.
If it works in incognito, I recommend clearing the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. You can check this article to see the steps: Clear cache and cookies to fix issues when using QuickBooks Online.
If the steps above didn't work, use another supported browser as alternatives.
Please refer to this article to see steps on how to manually or automatically apply credit memos to invoices: Create and apply credit memos or delayed credits in QuickBooks Online.
Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.
Welcome back to the Community, @JamesVTT.
Thanks for sharing a screenshot of your concern. This gives me a better picture of why the Late fee feature is not showing in the company file.
If you’re using the UK version or other region, the Automatic Late fee option is only available in the US. We’re continuously working to enhance the product’s features. This is to ensure we can provide the best online experience.
I’ll send feedback about adding the automatic late fee (UK version) on your behalf for consideration in a future update. While this is not yet available, manually add the fee to your invoice.
Let me help and guide you on how to create a service item for the fee. Here’s how:
After following these steps, you can start using the item to charge your customer. There are two ways on how to enter it on the invoice.
You can either add the fee as a line item to the existing invoice or create a new transaction. Check out the Add service fees manually to invoices article for detailed instructions.
Additionally, the following link contains a breakdown of articles on how to efficiently manage your customers' transactions and income: Self-help guide.
Let me know in the comment section if you have any other concerns. I’ll jump right back in to answer them for you. Have a great rest of the day.