Is anyone else having long delays and lags with the mobile app? I have long delays getting transactions and invoices to open.

Thanks for posting in the Community, kochtransport-ou.

This is probably caused by a system delay in the QuickBooks Online app to recognize the recent update. You'll want to do a few basic troubleshooting steps to fix the performance issue. This step will help us clear out the stored files which impact and causes issues in the program. 

The steps to do this may differ depending on the OS you're using.

If you're using an Android device:

1. Go to the More Options ⋮ menu.
2. Select Settings.
3. Tap Refresh Data, and then choose Yes.

For iOS: 

1. Go to Help & Feedback at the top menu bar.
2. Choose Refresh Data and then Refresh.

You can also do it in your device settings. Here's how:

For Android:

1. Go to your device's Settings, select Apps (varies by device).
2. Choose QuickBooks app from the list, and then pick Storage.
3. Finally, hit clear data.

For IOS:

1. Go to your device's Settings, select Setting General iPhone Storage.
2. Choose an app that's taking up a lot of space.
3. To free up the storage without deleting the documents and data for the app, select the Offload App.

Lastly, if the above steps won't work, we'll have to uninstall and reinstall the QBO application. 

Additionally, here are some articles that you can read to help manage your invoices in the program:

• Record invoice payments.
• Customize invoices.
• Report invoices that are due on a specific day.

I'd appreciate it if you can get back to me on how this works. I can help you troubleshoot this further in case the issue persists.

I do not have those menu options so I uninstalled and reinstalled and have the same issues

Thanks for getting back to us, kochtransport-ou.

Allow me to chime in and help ensure this is taken care of for you.

Since the issue persists after uninstalling and reinstalling your QuickBooks Online (QBO) mobile app, I highly suggest contacting our Support team. They have tools that can pull up your account in a secure environment and check the cause of this odd behavior. They can also perform other troubleshooting steps if necessary.

Here's how to reach them:

1. In QBO, click the Help (question mark) icon.
2.  Select a suggested option, or type a question or topic you need help with.
3. Tick Contact Us and choose a way to connect with us.

In case you encounter some errors in your QBO mobile app, please check out this article for the steps to fix them: Fix common errors in the QuickBooks Online mobile app.

I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.

Let me know in the comment section below if you have follow-up questions about this or anything else. I'm more than willing to assist. Stay safe.