Is it possible to omit a word "Pledge" from the invoice email subject line for nonprofit account?

Hi there, usermorita.

Generally, pledges will appear in QuickBooks Online when a user like you has selected their organization as a non-profit. With this, removing the word "Pledge" from the invoice email subject line is currently unavailable. However, you can change the name Pledge to Invoice from the Email Subject template. To do this, you'll need to go to the Custom Form Style.

Here's how:

1. Select the Gear icon and click Custom Form Styles.
2. Click New style in the top right-hand corner and choose INVOICE. 
3. Choose the Emails tab.
4. Change the Pledge name to Invoice under the Subject box.
5. Hit Done.

Once done, you'll just need to manually select that template when printing or emailing the transaction. This is to make sure that when sending an invoice email, the word "Pledge" will not show.

For additional insight into customization, such as the different options available, you can click this article: How to Customize Invoices, Estimates, and Sales Receipts.

Please refer to this article to see steps on how you can receive and categorize invoice payments in QuickBooks Online: Record invoice payments in QuickBooks Online. This contains information on how to record single and partial payments.

If you need further assistance while working in QuickBooks, post a comment below. I’m here to help. Enjoy the rest of the day.

I've already tried this. However, I got an error message "Pledge email subject must include 'Pledge'. "

We really need to an option to remove a word "Pledge" from the email subject line because our invoices are not always pledge. I hope we'll have it in the future version of QuickBooks Online. Thank you.

It works! Thank you so much for your support. I really appreciate it.

Good day, usermorita.

It's good to know that the troubleshooting steps shared by my colleagues work on your end.

If you have other concerns, don't hesitate to reach out to us again.

Thank you, and have a good one!