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Yes, there's a limit to how much your customers can pay you using QuickBooks Online Payments, @stevenlocascio.
This depends on the processing volume of your customers. It pertains to the amount of money you've taken in the past 30 days. This will update every time you receive an online payment.
Once you reach the processing limit, your customers won't be able to pay online until your limit opens up again. Although, they can still be able to pay through cash or checks.
You can contact our QuickBooks Payments Support Team so they can check your account securely and provide more details about your processing limit. Before doing so, please review our support hours guide to ensure your concern gets addressed right away.
You'll want to know how long it takes to get customer payments in your bank account after you process them. To learn more about it, please check out this article: Find out when QuickBooks Payments deposits customer payments.
If in case you made a mistake when processing your payments, you can refund and void them. This is to prevent chargebacks in the future. Also, you can run the Invoices and Received Payments report to monitor all the payments you’ve received and the invoices that go with them. To do this, go to the Reports menu, refer to the Who owes you section, and then select the report from there.
Comment back below if you need more help about managing customer payments or any QuickBooks-related concern you may have. Have a good one.
