Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Solved! Go to Solution.
Yes, in fact that is the way QB has always worked
for an immediate sale, create a sales receipt, that puts the funds in undeposited funds account, when you actually go to the bank, then use make deposits in QB
if you use an invoice, use receive payments
Greetings, @NealRM.
I'd be delighted to share some resources on how accepting payments works in QuickBooks Online.
With QuickBooks, there are different ways to accept payments from your customers depending on your business needs and your payment account type. Bank ACH transfer is for free. However, fees is still subject to change as time progress. You may check out our website for a more detailed pricing details: https://quickbooks.intuit.com/payments/.
For additional insight, you may check out this article: How to record a customer payment.
Always feel free to click on the Reply button if you have other questions about receiving payments. I'm always here to answer your inquiries.
Thank you for your response, but you didn't answer the question I asked. For the "New Sale" feature, is it possible to accept cash or checks, and without using ACH. I want to enter that the item was paid with a check and then take it to my bank and deposit it. I don't want to wait 2 weeks for the ACH to clear.
Yes, in fact that is the way QB has always worked
for an immediate sale, create a sales receipt, that puts the funds in undeposited funds account, when you actually go to the bank, then use make deposits in QB
if you use an invoice, use receive payments
No
Using "receive payments" no longer works, unless, it appears, one uses the Quickbooks' ACH System.
Hi Rustler
I tried this and it didn't track my customer activity in the customer center.
Any idea how to have it all in one place?
Thanks for joining us here, @Harry Hood.
I'll share some information about accepting cash or check payments. In QuickBooks, you can track or record customer payments in cash or in check, just make sure to select a customer name.
Let me show you how:
With the above steps, your cash or check transactions will be posted in the customer activity section. Learn more about customer payments in this article: Take and process payments in QuickBooks Online.
Additionally, here's a link that'll help you manage customer-related tasks: Sales and customers.
Reach out to me again if you have follow-up questions or concerns with customer payments. I'll be around to help. Stay safe.
Thank you.. I understand and tried this, but it didn't track under the customers name, as every invoice has before. I'm told that unless I sign up for the Quickbooks ACH Program, then I am no longer able to enter deposits against invoices sent to customers.
Is this true? Whether cash or check, has the program now blocked using invoices and deposits from outside banks?
Hi there, Harry Hood.
I appreciate you for coming back to the thread to add some details and clarification about your concerns. With this, I'll be sharing information on how customer payments work in QuickBooks Online.
The created sales receipt will show up under the customer's transaction details. Just ensure to select the right customer to locate it easily. Also, all related sales entries will appear even if you're using QuickBooks Payments.
Yes, it is correct. When you have QuickBooks Payments, you can process customer payments by accepting credit card, debit, and ACH bank transfers for invoices you send and sales you make. After you process payments, QuickBooks puts the money in your bank account. It uses the bank account you picked when you signed up for QuickBooks Payments.
The time it takes to get the money into your bank account depends on your product and payments plan. Then, once payment has been applied to an invoice, its status will automatically show as paid in the QuickBooks system. With this, manually receiving payments or depositing the invoice payments in the outside banks isn't needed. Please click on this article to see how QuickBooks Payments deposits work in QuickBooks: Common questions about payments deposits in QuickBooks Online.
Lastly, please refer to this article to view different details on how you can refund transactions and prevent chargebacks when using QuickBooks Payments: Void or refund transactions in QuickBooks Payments.
Don't hesitate to post again here in QuickBooks Community if you have additional questions. I'll be right here to help. Have a great day!
The only way I am able to get this to work is to create a new invoice, not one memorized or duplicated, receive a payment and then on the banking page, match it to the payment.
Previously, Quickbooks made bookkeeping easier- I could memorize invoices and the bank downloads would match those invoice, and I could "pay" the invoices over on the banking page.
What is a bookkeeping program if invoices and payments are made more complicated?
I tried the sales receipts, but the information didn't stay with the customer name- and then what do I send the customer to alert them they owe money? Very flummoxed that the program now blocks this and is promoting the merchants services provided by Intuit as a solution.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here