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My quickbooks 2020 desktop version just updated. Now when I go to print 1099s the section where you assign the 1099 box has put all my accounts that I need to be box 1 as box 15. It is greyed out and I can't change it. Anyone else have this problem or is Quickbooks working on an update to fix this issue?
Solved! Go to Solution.
So, do you mean that when you click on a row in the table, you can't open the drop down to pick a different box? If so, that's weird.
That’s exactly what is happening. Never seen it before. I have been using quickbooks since 1996. This is the first year I have had any issues with 1099s. Before updating, I couldn’t print because they haven’t done an update for 2 forms to a page to 3 forms to a page. With this update, it now shows no vendors are eligible for a 1099 🙄
Thanks for getting back here, sra411.
Let me share some troubleshooting steps to help fix the issue on your 1099 setup.
Since you have an updated QuickBooks Desktop, we can perform the Verify and Rebuild Data. This identifies the most common data issue within the company file and resolve it.
You can check out the step by step instructions in this article: Verify and Rebuild Data in QuickBooks Desktop.
Once done, try to map your 1099 and check to see if you can change the boxes.
If the option to change is still greyed out, I recommend contacting our Customer Care Team. They can review your setup and investigate what's causing this behavior.
Here's how you can reach out to us:
If you want to contact us using a direct phone number, you can get the information here.
In addition, check out these links to learn more about the 1099 process:
You're always welcome to post a reply here to keep us updated or if you have any other concerns. We're here to help. Take care and stay safe.
I did a restore from a back up.
I ended up using TurboTax to print them.
I may be missing something. This is marked as "solved". Is the solution printing in Turbo tax? No solution in Quickbooks? I am having the same issue.
I'll give some info about 1099-NEC Form through Turbo tax , ekdgl.
Once the IRS receives your request, it can take up to 60 days for the agency to process it. If you filed your taxes with a TurboTax CD/download product, your tax return is stored on your computer.
You can print a copy for free at any time by logging into your TurboTax account. You can contact our TurboTax Team to help you get the form.
I'm adding these articles for further details about the 1099-NEC FAQs and various updates in QBDT.
I'm just one post away if you need a hand with filling other tax forms in QuickBooks. I'll be here to ensure your success. Have a great day.
Also having the same issue, has anyone been able to solve the mapping in quickbooks? Just updated to newer version of Quickbooks last week, to make sure we could print the NEC forms. Now all of our NEC vendors are showing up in box 15 and it will not allow me to change. Would prefer to use the QB system to print, since that's much of the reason we paid for the upgrade service to begin with. TIA
Hello @gwwa,
I appreciate you for reaching out to us here in the Community. I'm here to help you get the support you need with the mapping in QuickBooks Desktop.
Since you already have the updated QuickBooks version, I recommend following the suggested troubleshooting steps above. If the issue persists, please proceed with contacting our QuickBooks Support Team.
One of them will be able to look into this unusual behavior when printing Form 1099-NEC. Our Customer Support Team for Pro, Premier, Plus is available from 6 AM - 6 PM PT (Monday - Friday). For Enterprise, any time, any day.
See the steps to get a hold of a specialist:
For additional reference, you can use the following article to know more about boxes from each form: Understand payment categories for the 1099-MISC and 1099-NEC.
Drop anytime you have questions about filing forms in QuickBooks, like the 1099-NEC form. I'll be happy to help you some more.
If you updated and the NEC eligible accounts are greyed out and say "Box 15: State tax withheld", here is how I resolved that issue.
Go thru the Print 1099's process again and select to Print 1009-MISC instead of 1099-NEC.
On the screen where you map accounts to boxes, set all accounts that should be 1099-NEC to "omit". These are the account that were greyed out previously. Save.
Now go back and print the 1099-NEC. It would let me change those accounts now.
Hope this helps.
This one should be marked SOLVED.
I guess the system doesn't allow you to have an account mapped for both the MISC and NEC so if it's already in the 1099-MISC mapping, omit it there and then it will let you correctly map for the NEC's
Thanks!
MH2661 Thank you so much!!!! After talking for over an hour with QB Help, I gave up and found your answer. That fixed it!!!
Thank you so much MH2661, you just saved me hours of time trying to resolve on the phone with QB support.
I was having the same issue. The answer from Renjolync does not address the problem, rebuild data file or call quickbooks support-what a joke!
If anyone else is having a problem with this, MH2661's answer below gives a solution.
You're a genius! I had to go thru the:
Edit > Preferences > Tax 1099 > Company Preferences > Yes, I send 1099s > Map form 1099 Misc > Omit these payments from 1099 THEN Edit > Preferences > Tax 1099 > Company Preferences > Yes, I send 1099s > Map form 1099 NEC > select: NEC: Box 1 Nonemployee Compensation
Thank you - SOLVED!
I reset my updates to print the 3-part 1099s and had this problem. You've fixed it.
Thanks for taking the time to circle back and let us know this worked for you @Susan S4.
Please drop in any time you have a question. Our Community doors are always open!
Have a great day.
MH2661 Rules! Listen to their response if you are having this 1099-NEC issue -- it works! This QB genius has without a doubt saved me hours of frustration and aggravation. Sincerely, thank you for posting your great work-around! THANK YOU!
It works!!!
Thank you! Thank you! Thank you! I wasted almost 2 hours trying to figure this out......
It amazes me that Intuit brings out an update to deal with the new 3-part 1099 forms and releases it to all desktop users as a critical update, without first testing it to see if any issues arise. Reading all the posts, users (including me) have spent up to 2 hours trying to resolve, before searching for help on the Intuit Community. So grateful that other users are sharing their solutions and work arounds on the Intuit Community, but we should expect more from Intuit.
I have the same problem with my Pro desktop listing Box 15 instead of Box 1 for the 1099-NEC. How do I fix this?
Help is coming your way, Nort48.
You'll want to review the mapping of your 1099 NEC. When mapping the accounts, you can either choose to Show all accounts (all accounts from the chart of accounts) or Show 1099 accounts (only those accounts that were used on the transaction for 1099 vendors).
Here are some articles that will help you learn more about managing your 1099's:
However, if it still doesn't fix the issue, you can perform the Verify and Rebuild Data. This identifies the most common data issue within the company file and resolves it. To do this, follow the steps below:
For more information, you can continue to the next solutions of this article if you're still having data issues: Fix Data Damage On your QuickBooks Desktop Company File.
Please let me know if you have follow-up concerns about 1099's. I'm right here to help you figure them out. Take care and stay safe.
Hi Nort48, take a look at MH2661's post above. It will walk you through how to fix this.
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