Can QBO automatically send statements to customer with balances due?

Hello there, @Mrjan.

Thanks for taking the time to reach out to us. Allow me to address your concern, so let me get this straightened out.

As of now, QuickBooks Online doesn't have an option to send statements with a balance due automatically to your customer. I can see how this feature would be helpful for you, I'd recommend sending feedback directly to our product developers for future updates.

Here's how you can send feedback: 

1. Click the Gear Icon.
2. Select Feedback. 
3. Click Next and choose Feedback under Category option.
4. Select Save. 

For future reference, you can check this article: How to create memorized A/R reports with email reminders.

Please know that you're always welcome to post if you have any other concerns. We're always here to help. 

Did you mean statements or invoices?

Automatic statements is not a good idea, because it may be that not all transactions have been posted on the scheduled send date.

You can schedule automatic sending of open invoices, in Labs/Routines 

I wanted to know if QBO can be set up to email customer statements on a certain day.  Do you know?

Hey there, Mrjan.

As what my colleagues provided, QuickBooks Online is unable to email customer statements on a specific day. 

Though, you can follow @vpcontroller's suggestion. 

If you have other questions, you can always go back to this thread. 

Manage routines seems to be gone off of Quickbooks Pro and now on Quickbooks Advanced.  I don't think I want to pay that much more for this when it won't even send statements.  There is a 3rd party app for the same amount of extra money,  that will send statements, PayoCRM.  It works great.  I just didn't need to pay that much when I usually only have about 6 statements to send.

I want to know the same thing!

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@Mrjan wrote:

Is there a way to automatically generate statements to any clients with open receivable balances in QBO?  Thanks

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I'll add a few pieces of information about statements, Magarton.
 

We're unable to send the statements automatically. You'll have to check each client with open balances or receivables. Then, send the sales form manually.
 

Let me include this reference to help you manage customer statements: Create and send customer statements in QuickBooks Online.

If you have additional questions, feel free to click the Reply button. We'll get back to this thread as soon as we can. Keep safe!