Can't Create Scheduled Reports in Quickbooks Desktop 2021

Thank you for posting here in the Community, @JM994. 

QuickBooks Desktop (QBDT) has a feature called Scheduled Reports. This allows you to send/email reports on a regular and recurring scheduled time. You can also pick the time and frequency for sending out the reports.

Before doing so, ensure there's an email account set up and integrated with QuickBooks.

Here's how to create a scheduled report:

1. In QBDT, go to the Reports menu at the top to get to the Scheduled Reports and Schedule Setup.
2. Choose the report you wish to send, then tick Next.
3. Set up the report schedule and compose the email.
4. Once done, hit Schedule to complete.

To learn more about the process, consider checking out this article: Set up and modify Scheduled Reports.

If the issue persists after performing the procedures above, I recommend running the Verify and Rebuild Data utilities to further isolate the issue. 

You'll want to check out these references that you can read to help you through the reporting process in QuickBooks:

• Setting up report preferences
• Customizing reports

Let me know if you have other questions so I can help you with them. Always know we're available 24/7. Take care!

I have the exact same issue and have the same setup.  I haven't been able to send a scheduled report since the 22.0 update. I've had several cases opened, spent countless hours on the phone with service reps but no one is able to communicate with the engineers responsible for fixing the problem.  All I ever get is an apology that they have no further information and I will need to wait to hear back from an engineer...who has apparently left the company for good.  I suppose I can't blame them because I couldn't work for a company with this lack of communication either.  Even the response you received answers a question you never asked!  I've currently been on the phone with them for two hours and that's just today.  I'm sure this will be another waste of time but maybe they will surprise me ;)  I'll be sure to let you know if they do!