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everhardtoutdoor
Level 1

Customer paid using ACH and money supposed to be in account by 2/28/20 and it’s not there?

 
2 Comments
vpcontroller
Level 11

Customer paid using ACH and money supposed to be in account by 2/28/20 and it’s not there?

@everhardtoutdoor 

 

 QuickBooks ACH deposits may take 7-10 business days to show up in your bank account.

 

https://quickbooks.intuit.com/learn-support/en-us/payments/why-does-it-take-so-long-to-receive-payme...

LucasMicromatis
Moderator

Customer paid using ACH and money supposed to be in account by 2/28/20 and it’s not there?

Good morning, @everhardtoutdoor,

 

Generally, ACH payments take 5 business days to process and be deposited to your bank account.  The banks don't consider weekends as business days, so if you process an ACH transaction on a Thursday or Friday, that will account for a longer deposit time, as indicated in @vpcontroller's response.

 

I hope that helps clarify the processing times!  Let me know if you have further questions.

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