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wmoed
Level 1

What is the best scanner to buy for scanning invoices and documents

What scanner should I purchase to scan invoices and documents into QB enterprise?

Solved
Best answer December 10, 2018

Best Answers
Rasa-LilaM
QuickBooks Team

What is the best scanner to buy for scanning invoices and documents

Good day wmoed,

You came to the right place for help. You can check out this list of scanners tested for compatibility when scanning documents and invoices within QuickBooks:

  • Brother MFC 7820
  • Canon Lide 600
  • Canon MG5320
  • HP Laserjet 3030
  • HP Deskjet 3050A
  • HP Deskjet F4180
  • Epson Perfection 2450
  • Epson Perfection Scan GT-2500
  • Fujitsu ScanPartner Fi-5110CU
  • Epson Stylus NX430
  • Kodak Hero 3.1
  • Visioneer Strobe XP300
  • Lexmark X5650

If you need more information about QuickBooks and QuickBooks Scan Manager, just hit the comment box below. I'm here to answer them.

View solution in original post

74 Comments 74
Rasa-LilaM
QuickBooks Team

What is the best scanner to buy for scanning invoices and documents

Good day wmoed,

You came to the right place for help. You can check out this list of scanners tested for compatibility when scanning documents and invoices within QuickBooks:

  • Brother MFC 7820
  • Canon Lide 600
  • Canon MG5320
  • HP Laserjet 3030
  • HP Deskjet 3050A
  • HP Deskjet F4180
  • Epson Perfection 2450
  • Epson Perfection Scan GT-2500
  • Fujitsu ScanPartner Fi-5110CU
  • Epson Stylus NX430
  • Kodak Hero 3.1
  • Visioneer Strobe XP300
  • Lexmark X5650

If you need more information about QuickBooks and QuickBooks Scan Manager, just hit the comment box below. I'm here to answer them.

info35
Level 1

What is the best scanner to buy for scanning invoices and documents

How about a Fujitsu ScanSnap iX500 for scanning directly to Quickbooks 2015 for Mac? I find that my Canon V37 will not.
dave10
Level 1

What is the best scanner to buy for scanning invoices and documents

Quickbooks won't recognize my Fujitsu ScanSnap from the Scanner icon in the attachments window.   It tries to go to a scanner that is on my network that we don't use for scanning (a 3 in 1 printer, copier, scanner).  How do I tell Quickbooks to go to the ScanSnap?
Rasa-LilaM
QuickBooks Team

What is the best scanner to buy for scanning invoices and documents

Hello @dave,

I'm here to help with getting your Fujitsu ScanSnap to work in QuickBooks.

When installing a new scanner or scanning documents for the first time, you need to set up the QuickBooks Scan Manager for QuickBooks Attached Documents. Please know that you must use a TWAIN compliant scanner with QuickBooks Scan Manager.

This article provides detailed instructions on how to set up and troubleshoot scan manager issues: <a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1501312">https://community.intuit.com/articles/1501312</a>.

You can also run the TWAIN compatibility tool to help identify whether the device is compatible with the QuickBooks check scanning software. Just make sure the scanner appears in the Printers & Faxes section for it to work.

For more information, check out this link: <a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1253386">https://community.intuit.com/articles/1253386</a>. Here's an article with additional information on how to Install ScanCheck on a supported version of QuickBooks: <a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1256169-install">https://community.intuit.com/articles/1256169...>.

If you need further assistance with the process, you can reach out to our Technical Support Team. They can assist with configuring the setup of your scanner so you'll be able to use in QuickBooks.

To contact support, please follow this link:
1. Go to <a rel="nofollow" target="_blank" href="https://help.quickbooks.intuit.com/en_US/contactus">https://help.quickbooks.intuit.com/en_US/contact...>.
2. Select QuickBooks Desktop.
3. Choose your QuickBooks for Windows version.
4. Select the issue/topic.
5. Click on the Get Phone Number button to see the support number.
 
If you have questions about working in QuickBooks, don't hesitate to leave a comment below. I'm here to help.
robertlosciuto
Level 1

What is the best scanner to buy for scanning invoices and documents

I have QB Desktop 2017 Are these all compatible with that version?

Rasa-LilaM
QuickBooks Team

What is the best scanner to buy for scanning invoices and documents

Glad to see you here in the Community, robertlosciuto.

When using the QuickBooks Scan Manager feature, you'll need to make sure that you're using a TWAIN-compliant scanner. This is to ensure that you'll be able to attach files to your transactions without encountering any issues.

For more information on how to set up QuickBooks Scan Manager and run the TWAIN compatibility tool, check out these articles:

<a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1253386">https://community.intuit.com/articles/1253386</a>
<a rel="nofollow" target="_blank" href="https://community.intuit.com/articles/1253386">https://community.intuit.com/articles/1253386</a>

Feel free to let me know if you have additional questions about QuickBooks. I'll be glad to keep helping.
HawaiiGardener
Level 1

What is the best scanner to buy for scanning invoices and documents

Can any of these handle a big stack of different sized receipts, some in less than perfect condition?

Anonymous
Not applicable

What is the best scanner to buy for scanning invoices and documents

Hello HawaiiGardener,

 

We don't have the exact information if these printers can print big stack of different sized receipts. For QuickBooks Desktop, you can print receipts on a short bond paper size (8.5 x 11 inches). 

 

You can try to reach out their support to learn more about their printers specification. 

 

If you need anything else, please let us know. Thank you. 

pbittner
Level 1

What is the best scanner to buy for scanning invoices and documents

It appears that most of these models of scanners are discontinued models from the Manufacturer.  Can we get an updated list?

FritzF
Moderator

What is the best scanner to buy for scanning invoices and documents

Hi there, @pbittner.

 

Thanks for dropping by the Community and for joining this conversation. Allow me to step in for a moment and share some information about barcode scanners that are compatible with QuickBooks Desktop (QBDT).

 

Great news! Any barcode scanner will work with QuickBooks as long as it complies the following formats:

 

  • The scanner must support EAN-13 (International Article Number, formerly European Article Number) and Code-128 barcodes.
  • The scanner must produce a single carriage return at the end of the barcode.

 

Additionally, you also need to enable the barcode scanning feature on the preferences. This will give you the option to either move your existing barcodes in QBDT into the new Barcode Number field for your items or have QuickBooks create barcodes for items in your list.

 

Here's how:

 

1. Go to the Edit menu at the top and pick Preferences on the drop-down.
2. On the left panel, scroll down to Items and Inventory, then go to the Company Preferences tab.
3. Select the Advanced Inventory Settings.
4. Go to Barcodes tab, choose Enable barcode, then Open Barcode Wizard.
5. Decide if you want QuickBooks to create new barcodes for you, then click Next and Finish, then OK on the wizard windows.
6. Choose OK twice to close the Advanced Inventory Settings and the Preferences window.

 

For your reference, you can also check out this article for further guidance: Use barcode scanning.

 

That should answer your concern for today. Please let me know in the comment section if you have any follow-up questions so I can get back to you right away. I'm always here to help. Take care and have a great day!

Anonymous
Not applicable

What is the best scanner to buy for scanning invoices and documents

ix500 is a nice scanner but it does not a Twain scanner so it won't work

TammyM12
Level 3

What is the best scanner to buy for scanning invoices and documents

Are these the only scanners that are compatible or simply the best scanners.  I would like to know if a Kyocera 5500i scanner will work.  

Rose-A
Moderator

What is the best scanner to buy for scanning invoices and documents

Welcome to the Community, TammyM12.

Let me provide a little information about the compatibility of the Kyocera 5500i scanner in QuickBooks Desktop.

 

If you install a new scanner or if you are scanning documents for the first time, you need to set up the QuickBooks Scan Manager for QuickBooks Attached Documents. As long as Kyocera 5500i uses a TWAIN compliant scanner, then it should work with QuickBooks Scan Manager.

 

See the following article for detailed steps and information: Set up QuickBooks Scan Manager.

 

As always, you can contact our customer care agents if you'd like someone to be with you as you go through these steps. They can pull up your account in a secure environment and assist you further:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Keep me posted if there's anything else you need. Have a great rest of your day.

Doug9
Level 1

What is the best scanner to buy for scanning invoices and documents

I am having issues with scanning documents into QuickBooks enterprise. I presently have a Brother MFC-9970CDW printer. I am looking to purchase another full color printer and was wondering if you can tell me if the Lexmark MC2535adwe printer will work?

IamjuViel
QuickBooks Team

What is the best scanner to buy for scanning invoices and documents

Thanks for joining in the conversation, @Doug9.


There's a wide variety of printers you can choose from that works with QuickBooks Desktop Enterprise. To make sure your new printer-scanner is compatible and works well with QuickBooks, you can run the TWAIN compatibility tool manually

 

Stay in touch with me if you have other questions setting up your printer-scanner with QuickBooks Desktop. I'd be happy to help you.

NJPCIT
Level 1

What is the best scanner to buy for scanning invoices and documents

Hi

I have a HP Officejet Pro 6960 trying to get this to work with Scanning, i believe i need a TWAIN driver but cannot find one, i'm currently trying to confirm if in fact there is a TWAIN driver for this printer, do you know if it's compatible?

 

Thanks

Neal

 

HoneyLynn_G
QuickBooks Team

What is the best scanner to buy for scanning invoices and documents

Thanks for joining this thread, @NJPCIT.

 

Ideally any printer/scanner should work with QuickBooks Desktop Enterprise. 

 

As mentioned by my colleague @IamjuViel in her answer above, to test if your HP Officejet Pro 6960 has the TWAIN driver, I'd recommend manually running the Quickbook's TWAIN compatibility tool. This tool should give you a message if your all-in-one HP printer is compatible or not.

 

If you have any difficulty running the tool, you may contact our phone support team. To get their directory number, please follow the steps in this link: Contact the QuickBooks Desktop Customer Support Team.

 

Let me know if there's anything else you need. I'm still here to help you more. Have a good one.

parsintrensiac
Level 1

What is the best scanner to buy for scanning invoices and documents

I'm using QuickBooks Desktop 2019 for Mac, and I have not been able to get the program to recognize any scanner so far (using the Attach then Scan icons).  I'd like to use a portable, wireless, rechargeable scanner like the Epson ES-300W.  So far, the unrecognized scanners include the following:

Epson ES-300WR

Epson ES-300W

Brother ADS-1700W

These are all TWAIN compliant scanners, and Quickbooks Desktop 2019 for Mac only gets as far as "Looking for scanner..."

Please help me set up the scanner properly or direct me to a list of portable scanners that are know to work with the Mac Desktop software.

Thank you.

Anonymous
Not applicable

What is the best scanner to buy for scanning invoices and documents

Hello parsintrensiac,

 

We can run the TWAIN compatibility tool to check whether a scanner is compatible with QuickBooks. Here's an article for the executable file: https://community.intuit.com/articles/1253386.


Once done, go ahead and scan a document again. Let us know if you have more questions. 

acts31920
Level 1

What is the best scanner to buy for scanning invoices and documents

HI,

These scanners are quite dated.

Will any twain compatible scanner like an Epson scanner that supports native TWAIN drivers work such as the

 

https://epson.ca/For-Home/Scanners/Document-Scanners/WorkForce-ES-500W-Wireless-Duplex-Document-Scan...

or the

https://www.staples.ca/products/2509329-en-epson-workforce-es-400-duplex-document-scanner

doughamill
Level 1

What is the best scanner to buy for scanning invoices and documents

Is there an updated list of approved scanners?  The reply was dated at the end of 2018 and it is now 2020.  Thank you.  

IamjuViel
QuickBooks Team

What is the best scanner to buy for scanning invoices and documents

It's great to have you here, @doughamill.

 

There are several document scanners that are compatible with QuickBooks. Currently, I can't provide you with a specific list of approved scanners. Just make sure it's a TWAIN-compliant scanner. 

 

You can read through these articles to learn more on how to scan and attach documents in QuickBooks:

Swing by here if you have other questions with attaching scanned documents in QuickBooks. I'm just a few posts away.

Heringer02
Level 1

What is the best scanner to buy for scanning invoices and documents

Good Morning,

 

Can you please tell me if there is an updated list to these scanners/printers that are compatible with QB Enterprise desktop?  Some of these listed are very old and no longer available.  

 

Are the below listed compatible?  

 

HP LaserJet M148DW or HP LaserJet M227FDW

JessT
Moderator

What is the best scanner to buy for scanning invoices and documents

Hello Heringer02,

 

As of right now, we have no updated list of printers aside from the ones listed in this post: https://intuit.me/2TkJXQx . However, our engineers are working hard so QuickBooks will work smoothly with the lastest printers and scanners.

 

I'll submit a suggestion to our Knowledge Team for you, so they can release a list of compatible scanners and printers in the future.

 

If you have other questions, you can always go back to this thread.

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