Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Allow me to share additional information about the ads appearing in QuickBooks Online, @dhumphrey.
As of now, QBO doesn't have an option to turn off the pop-up messages for products and services including QuickBooks Payments.
The ads in QuickBooks are designed to guide and suggest you how to optimize your experience. Since they're affecting your navigation experience, I recommend clicking on the X or No, thanks button. This will prevent the pop-ups from showing up again, and QuickBooks will remember that choice.
To stay updated on new features and options, I recommend visiting this link: https://www.firmofthefuture.com/product-industry-news/product-updates/.'
In case you need some related articles in managing your account, you can always visit our Help Articles hub for reference.
Please know that I'm only a post away if you need additional assistance. I'm always here to provide help and answer any questions that you may have.
Thank you for your reply.
We have clicked on the X button, as well as opening the add and saying "no thanks" but it continues to stay every time we enter an invoice.
I appreciate you for trying the workaround above, dhumphrey.
The option to permanently turn off the ads isn't available in QuickBooks Online. Rest assured, I'll take note of this idea and share it with our developers. They'll analyze this suggestion and may be added to our future released.
In the meantime, we'll have to manually click X or No, thanks every time this advertisement populate.
I've also added these articles in case you want to customize your invoices:
You always have me if you still need my help!
Has this issue been addressed yet? That darn pop up is annoying and messes with the flow of my work. Please provide a "Don't show this again" box. How hard can it be?!?
Hi Chuck KP engineering,
While there isn't an option to stop QuickBooks from showing the popup, you'll want to just close it every time it pops up.
I'm taking note of your feedback, but you can also send one from your QBO. Just click on the Gear icon and choose Feedback.
If you have other concerns, please don't hesitate to go back to this thread.
Intuit - QuickBooks - this is BEYOND ANNOYING!
If we don't select this option after a few times, this should not KEEP popping up EVERY TIME we put in a bill. This is obnoxious!
can we PLEASE get these turned off?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here