cancel
Showing results for 
Search instead for 
Did you mean: 
joyvalley
Level 2

I used to have a "+" sign up in the menu bar for adding bills, etc. It is no longer there. How do I get it back on the menu bar?

 
Solved
Best answer November 21, 2019

Best Answers
ReymondO
QuickBooks Team

I used to have a "+" sign up in the menu bar for adding bills, etc. It is no longer there. How do I get it back on the menu bar?

There was a new update in QuickBooks Online @joyvalley.

 

One of them was moving the Plus icon to the top-right corner of the screen. There are also new features being added in QuickBooks Online to make your work more efficient.

 

You can simply refresh the page or sign out then sign back in to apply the changes.

 

For more details about the updates, please check this link: https://quickbooks.intuit.com/blog/whats-new/whats-new-in-quickbooks-online-november-2019/.

 

If there's anything else I can do for you, please let me know. I'll be around to help you.

View solution in original post

5 Comments 5
ReymondO
QuickBooks Team

I used to have a "+" sign up in the menu bar for adding bills, etc. It is no longer there. How do I get it back on the menu bar?

There was a new update in QuickBooks Online @joyvalley.

 

One of them was moving the Plus icon to the top-right corner of the screen. There are also new features being added in QuickBooks Online to make your work more efficient.

 

You can simply refresh the page or sign out then sign back in to apply the changes.

 

For more details about the updates, please check this link: https://quickbooks.intuit.com/blog/whats-new/whats-new-in-quickbooks-online-november-2019/.

 

If there's anything else I can do for you, please let me know. I'll be around to help you.

BizPro
Level 3

I used to have a "+" sign up in the menu bar for adding bills, etc. It is no longer there. How do I get it back on the menu bar?

It's so stupid that they train users and Accountants in the ProAdvisor training about the "QuickCreate" button.

It's now the "New" button at the top of the left navigation.

I abruptly found this out in the first 2 minutes of training a new client! It sure made it look like I didn't know what the hell l I was doing and was supposed to be at a time when I was building the client's confidence in our practice and in their own abilities working in QBO. Hope this is helpful

FRUSTRATED WITH THIS SOFTWARE
Level 1

I used to have a "+" sign up in the menu bar for adding bills, etc. It is no longer there. How do I get it back on the menu bar?

I am having this same issue two years after this post. I do NOT have a plus icon at the top right of my screen. I am so frustrated w/this software!

Just_me
Level 11

I used to have a "+" sign up in the menu bar for adding bills, etc. It is no longer there. How do I get it back on the menu bar?

@FRUSTRATED WITH THIS SOFTWARE   Try Clearing the cache/ cookies

 

Clear your browser’s cache

Your browser’s cache saves files on your computer to load websites faster on your next visit. But over time, it also gets outdated which can cause issues. Follow the steps to clear cache for your browser:

After clearing cache, make sure to restart your browser.

RCV
QuickBooks Team
QuickBooks Team

I used to have a "+" sign up in the menu bar for adding bills, etc. It is no longer there. How do I get it back on the menu bar?

Let's perform some troubleshooting steps to show the +New button in your account, FRUSTRATED WITH THIS SOFTWARE. 

 

The plus icon moved to the left side and is now the +New button and it serves the same role as the (+) icon did. However, should you not see the +New option, let's try signing in to your QuickBooks Online (QBO) account using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues. Here's how:

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

 

If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. The overtime collection of data can create corruption, however, removing this should fix the issue. We can also use supported, up-to-date browsers to roll out the possibility of a browser-related issue. 

 

Feel free to visit our Help Article page for more insights about managing your business in QuickBooks. 

 

I'd like to know how you get on after trying the steps as I want to ensure this is resolved for you. Just reply to this thread if you have other QuickBooks-related concerns and I'll answer them. Take care always. 

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us