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There was a new update in QuickBooks Online @joyvalley.
One of them was moving the Plus icon to the top-right corner of the screen. There are also new features being added in QuickBooks Online to make your work more efficient.
You can simply refresh the page or sign out then sign back in to apply the changes.
For more details about the updates, please check this link: https://quickbooks.intuit.com/blog/whats-new/whats-new-in-quickbooks-online-november-2019/.
If there's anything else I can do for you, please let me know. I'll be around to help you.
There was a new update in QuickBooks Online @joyvalley.
One of them was moving the Plus icon to the top-right corner of the screen. There are also new features being added in QuickBooks Online to make your work more efficient.
You can simply refresh the page or sign out then sign back in to apply the changes.
For more details about the updates, please check this link: https://quickbooks.intuit.com/blog/whats-new/whats-new-in-quickbooks-online-november-2019/.
If there's anything else I can do for you, please let me know. I'll be around to help you.
It's so stupid that they train users and Accountants in the ProAdvisor training about the "QuickCreate" button.
It's now the "New" button at the top of the left navigation.
I abruptly found this out in the first 2 minutes of training a new client! It sure made it look like I didn't know what the hell l I was doing and was supposed to be at a time when I was building the client's confidence in our practice and in their own abilities working in QBO. Hope this is helpful
I am having this same issue two years after this post. I do NOT have a plus icon at the top right of my screen. I am so frustrated w/this software!
@FRUSTRATED WITH THIS SOFTWARE Try Clearing the cache/ cookies
Clear your browser’s cache
Your browser’s cache saves files on your computer to load websites faster on your next visit. But over time, it also gets outdated which can cause issues. Follow the steps to clear cache for your browser:
After clearing cache, make sure to restart your browser.
Let's perform some troubleshooting steps to show the +New button in your account, FRUSTRATED WITH THIS SOFTWARE.
The plus icon moved to the left side and is now the +New button and it serves the same role as the (+) icon did. However, should you not see the +New option, let's try signing in to your QuickBooks Online (QBO) account using a private or incognito window. This mode doesn't use the existing cache data and helps us confirm browser-related issues. Here's how:
If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. The overtime collection of data can create corruption, however, removing this should fix the issue. We can also use supported, up-to-date browsers to roll out the possibility of a browser-related issue.
Feel free to visit our Help Article page for more insights about managing your business in QuickBooks.
I'd like to know how you get on after trying the steps as I want to ensure this is resolved for you. Just reply to this thread if you have other QuickBooks-related concerns and I'll answer them. Take care always.
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