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CCR1
Level 2

Paid invoices go to Accounts Receivable, and once there they no longer show up as Income on my P & L. Why?

Can someone, clearly, succinctly, using bullet points, tell me how to fix this "setup" problem? 

I am not an accountant. I'm a small business owner who is learning as I go with no budget to get fancy, and I have the same issue. I appreciate your help.

MaryLurleenM
Moderator

Paid invoices go to Accounts Receivable, and once there they no longer show up as Income on my P & L. Why?

Let me show you the A/R workflow, CCR1.

 

I take it you're trying to create an invoice. Then, wants to know how the payment is posted and what account is affected.

 

Follow this workflow if you provided a product or service and your customer plans to pay later. Once your customer pays, you can record the payment in QuickBooks to close your customer’s invoice or reduce the balance.

Create_an_invoice_workflow_QBDT_US_CA_GB_Ext_042920

  1. Create an invoice
  2. Record the invoice payment
  3. Deposit your customer’s payment

I have here an article that can help you through the process of learning how to use QuickBooks Desktop: Get started with QuickBooks Desktop.

 

Let me know if you have other questions. I'll be more than willing to help.

Mwright4
Level 1

Paid invoices go to Accounts Receivable, and once there they no longer show up as Income on my P & L. Why?

I do not see this box to check.

GebelAlainaM
QuickBooks Team

Paid invoices go to Accounts Receivable, and once there they no longer show up as Income on my P & L. Why?

Hello, @Mwright4. I'm here to help you locate the option you're looking for.

Before I can help you, I'd like to know more about this issue. May I know which area of the check box option specifically you're looking for? This way, I can provide you with a resolution that fits your situation. Any additional information will be greatly appreciated.

I'll be waiting for you in this thread. Stay safe and have a good one!

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