Hi there, @termiteoffice.
I'm glad to see you here in the Community. I can share some information about the search option in QuickBooks Online.
Yes, your request about searching for a customer by address or street name is available. Let me walk you through the steps:
Another option is by using the Advanced Search feature:
That should help you search your customers in QuickBooks.
Keep me posted if you have other questions about QBO. I'd be around to help you more. Wishing you and your business continued success!
I've tried the search function on my own account, and they work fine. Let me help you perform some troubleshooting steps to isolate the issue.
First, you'll need to search for the addresses in a private/incognito browser. This way, we can isolate if this is a browser issue. If you're able to search for the addresses using the private/incognito browser, you'll then need to clear your browser's cache.
You can use these keyboard shortcuts to open a private/incognito browser:
If you're still unable to search for the addresses, you may need to perform this on another browser.
Also, you can pull up the Customer/Employee/Vendor Contact List report to view all the addresses you need.
Please don't hesitate to let me know if you have any other concerns. I'll be here to help you.
Thanks, I tried this and it did not work. The only thing I can search on the UK version is the Company name. It will not let me search part of an address. I tried incognito window and I tried different browsers too.
Can someone log into my Quickbooks and see what is wrong.
When using the search option within the customers section it will only locate your customers by what details you have entered you have entered in the Company and Display name as fields within the Customer information.
Abraham. You are dealing with an Intuit bot which is why it is not actually answering your question but suggesting things you already know or not relevant.
I have tried this kind of search too. I can't find a successful solution within QBO either.
What does work and is surprisingly quick is to export the Customer database to Excel and search that.
Sales>Customers> Click on the 'Export to Excel' icon in the top right of the customer list (next to the print icon). Use the Find and Replace function within the spreadsheet.
Appreciate a thumbs up if I don't sound like a bot :).