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LieraMarie_A
QuickBooks Team

My checks suddenly stopped printing properly and to format where I need them to is impossible as the window won't adjust enough. Any others have this issue?

Hi there, @RockSolid2022.

 

I'm happy to hear that my colleague was able to help your with the proper alignment of your checks. If you ever need help with anything else, feel free to visit us again.

Looking forward to be able to help you in the future.

NMG5
Level 1

My checks suddenly stopped printing properly and to format where I need them to is impossible as the window won't adjust enough. Any others have this issue?

I am also having the same issue. My check information is printing printing to High on the checks and I’m not sure where to adjust the settings so they align correctly on my payroll checks any suggestions?

NMG5
Level 1

My checks suddenly stopped printing properly and to format where I need them to is impossible as the window won't adjust enough. Any others have this issue?

I am using an Apple desktop would that make a difference?

MichelleBh
Moderator

My checks suddenly stopped printing properly and to format where I need them to is impossible as the window won't adjust enough. Any others have this issue?

 I'd like to share some troubleshooting steps to isolate the printing issue in QuickBooks, @NMG5.

 

We have different steps for fixing the check alignment in QuickBooks Desktop for Mac. Happy to provide the complete instructions to ensure you can print the checks accurately. 

 

Let's adjust the alignment of the text on a form. Do the following: 

 

  1. Open the document you want to change the alignment.
  2. Select Print and choose Show Details if you can't see the details.
  3. Click the Alignment tab.
  4. Move the block box to change the alignment. 
  5. Check the text alignment in the print preview to see if it's correct.
  6. If it's accurate, hit Print.

 

Let's configure other settings in your QuickBooks preferences if the issue persists. Proceed with the following steps:

 

  1. Go to QuickBooks and choose Preferences
  2. Select Checks
  3. Set the preferences described below:

 

  • Payee 
  • Date 
  • Account name (first 16 lines). Exception: QuickBooks prints the name of the inventory item on checks for inventory purchases. 
  • Memo (first 16 lines) 
  • Amount (first 16 lines) 
  • Total amount

 

       4. Close the preferences tab. 

 

After that, I'd suggest creating a sample check to verify if it's performing well. Once done, heed the instructions below: 

 

  1. Go to the File menu and choose Print Forms
  2. Select Checks and pick the form you want to print. 
  3. Click Print to customize the other settings. 
  4. Choose a Check Style under Options
  5. Go to the Alignment section and choose appropriate settings. 
  6. Hit Print.

 

 

If the alignment is still off, I'd suggest downloading the  QuickBooks Tool Hub. You can follow Tori's steps on this thread to do this. 

 

If you've encountered some printing issues or alignment, see this link below: Troubleshoot printing in QuickBooks Desktop for Mac.

 

Check out our QuickBooks Desktop for Mac 2022 User's Guide for your future reference. It provides step-by-step instructions as well as detailed information about your account.

 

I will always be pleased to help you if you have any further questions about voucher checks. Just click the Reply button below to leave a message. Keep safe.

TinaKay
Level 1

My checks suddenly stopped printing properly and to format where I need them to is impossible as the window won't adjust enough. Any others have this issue?

I have read multiple complaints about the addresses not lining up for window envelopes so to say they haven't received this complaint is completely false and aggravating many of us. The addresses print correctly in quickbooks online payroll but not in regular quickbooks online. Therefor they have the capacity to format the names and addresses lower and have not done so regardless of how many of us ask. Another forum on here stated to complain to customer support so that someday we can get this solved. I followed the directions to complain and they didn't work. So Ithink we all need to post about this on a regular basis

bfrayner66
Level 1

My checks suddenly stopped printing properly and to format where I need them to is impossible as the window won't adjust enough. Any others have this issue?

I'm also having issues when trying to print payroll checks on blank stock paper. I've spoke with QB support and they cant figure it out. It all started when QB changer the format/layout when running payroll. QB told me they no longer support printing on blank check stock paper. I believe they now want us to purchase their check paper. 

bIhrig
Level 1

My checks suddenly stopped printing properly and to format where I need them to is impossible as the window won't adjust enough. Any others have this issue?

Hi @bfrayner66!

 

TROY FlexPay is a QB integration purposely built to print to blank stock. 30 free trial, live support. 

 

troyflexpay.com

saminlandarchitects
Level 3

My checks suddenly stopped printing properly and to format where I need them to is impossible as the window won't adjust enough. Any others have this issue?

I've had the issue.  After spending a ton of time getting the alignment to work, things were great for about 4 months.  Lately, QB keeps changing the format of how I view checks (PDF, browser, Adobe)  It has changed so much I have a log jam of post it notes to help it fit (whether, fit to print, shrink to fit, default, or no scale or whatever) - it's a major pain the A$% no printing checks that align...

HGS24
Level 1

My checks suddenly stopped printing properly and to format where I need them to is impossible as the window won't adjust enough. Any others have this issue?

We too have the same issue, we were forced to update to QB online earlier this year. From the start our payroll checks don't print correctly after several alignments. Any other check we print is fine.  Did you find a solution? How can we fix the issue

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