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dhavalkakadiya
Level 2

Print PDF issues

This is about Quickbook Desktop Pro version. When I try to select 'Save as PDF' option from Print in any report, I get a warning message saying 'Reports can't fit into a printed page'. I've tried some of the suggestions listed in the community section but unfortunately it has not worked. Can anyone please help.  

10 Comments 10
ZackE
Moderator

Print PDF issues

Thanks for becoming part of the Community, dhavalkakadiya.
 

Initially, I'd recommend using our QuickBooks Tool Hub to troubleshoot your Save as PDF option.
 

Here's how:

  1. Close QuickBooks.
  2. Download a copy of the utility's latest version.
  3. Open its file (QuickBooksToolHub.exe).
  4. Follow your on-screen steps to agree with our terms and conditions, then begin the installation.
  5. Once it's installed, double-click its icon on your desktop. If you can't find it, do a search in Windows for "QuickBooks Tool Hub" and select the program.
  6. In your tool hub, choose Program Problems.
  7. Click QuickBooks PDF & Print Repair Tool.


The utility will take about a minute to run. After it finishes, try saving one of your reports as a PDF again.
 

If it works, the tool hub fixed your issue. In the event you continue experiencing problems saving reports as PDF files, you'll want to proceed with our additional troubleshooting processes.
 

Please don't hesitate to send a reply if there's any questions. Have a great day!

dhavalkakadiya
Level 2

Print PDF issues

I did try this but unfortunately has not worked. 

RCV
QuickBooks Team
QuickBooks Team

Print PDF issues

This is not the impression we want you to experience when using the forms template. Let's perform some steps to get this sorted out, dhavalkakadiya.

 

I appreciate you for performing the solutions provided in the Community space. When printing transactions or reports in QuickBooks, renaming the QBPrint.qbp file can resolve this issue. You can also follow the steps in the Troubleshoot PDF and Print problems with QuickBooks Desktop article to troubleshoot problems when you can’t print, email, or save as a PDF from QuickBooks Desktop.

 

If the same thing happens, let's try opening another company file to check if you're having a problem with only one file and not the program itself. Let me show you how:

  1. In your QuickBooks, go to the File menu at the top left.
  2. Choose Close Company.
  3. In the No Company Open window, click the drop-down arrow in the Open a sample file icon.
  4. Choose a sample file and click on it.

 

Then, try click the  'Save as PDF' option again. If the problem perists, there may be a damaged data on the company file you've been working with. We can run the Rebuild Data tool is built-in to fix any company file data issues. Just follow the steps and detail in the Fix data damage on your QuickBooks Desktop company file article. We can also repair your QuickBooks Desktop to fix any damaged components in the software. 

 

If you need further assistance about this one, I'd suggest contacting our Technical Support Team. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.

 

Visit our QuickBooks Help Articles page for more insight s about managing your business in your software.

 

Feel free to update us after contacting our support or performing the solutions, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. You have a good one. 

dhavalkakadiya
Level 2

Print PDF issues

I did try the solutions but unfortunately hasn't worked. Probably will try contacting support team. Thanks. 

sabrina1975
Level 1

Print PDF issues

I'm trying to save an invoice / purchase order as a pdf without success.  The error message I'm getting is:

"Quickbooks can't complete the current action due to a missing compenent. "

I'm tryint to conserve paper and waste. Please help. 

RCV
QuickBooks Team
QuickBooks Team

Print PDF issues

I've got some troubleshooting steps we can perform to save an invoice / purchase order as a PDF file, sabrina1975.

 

It happens when QuickBooks is unable to communicate with the default printer and the PDF or print components are damaged or missing. We can fix it using using our QuickBooks Tool Hub to troubleshoot your Save as PDF option. We can follow the steps provided by ZackE. Then, run the QuickBooks PDF & Print Repair Tool to fix the damaged components on your PDF file. Here's how: 

  1. In the QuickBooks Tool Hub, select Program Problems.
  2. Choose QuickBooks PDF & Print Repair Tool. Then, it will take about a minute to run.
  3. Attempt to print, email, or save as a PDF from QuickBooks Desktop again.

 

If the same thing happens, try resetting your temp folder permission by following the steps in the Troubleshoot PDF and Print problems with QuickBooks Desktop article. Then, proceed to Solution 2 and we can also perform other solutions provided on the article. Just in case you'll encounter an error or experience unexpected results when printing transactions or reports, try renaming the QBPrint.qbp file to resolve this issue.

 

If the same thing happens, I'd suggest contacting our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. You may send a message via chat, call us at a time convenient to you, or we’ll get in touch with you instead. To ensure we address your concern, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST. See our support hours and types for more details about this one.

 

Visit our Sales and customers page for more insight s about managing your company's income and customers.

 

Feel free to update us after performing the solutions or after contacting our support, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. You have a good one. 

Archie_B
QuickBooks Team

Print PDF issues

Thank you for responding in this Community thread, Joshua_21.

 

Let get this sorted out so you can print, email, or save PDF's from QuickBooks Desktop.

 

We can download and install QuickBooks Tool Hub to to help you fix common PDF errors and printing issues.

 

Like this:

 

  1. Close QuickBooks Desktop.
  2. Download and install the latest version (1.5.0.0) of the QuickBooks Tool Hub. If you've already installed the Tool Hub before, check the version you have by clicking the Home tab. You should see it at the bottom.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. Once the install finishes, double-click the icon on your Windows desktop to open the tool hub.
  6. In the QuickBooks Tool Hub, choose Program Problems.
  7. Click QuickBooks PDF & Print Repair Tool. It will take about a minute to run.

 

After that, print the PDF from the QuickBooks Desktop again. If the issue persists, you can proceed to the second, third, and fourth solution provided in this article: Troubleshoot PDF and Print problems with QuickBooks Desktop.

 

I've also added this link for future reference: Fix common problems and errors with the QuickBooks Desktop Tool Hub. It offers more details regarding the QuickBooks Tool Hub.

 

I want to make sure I got you covered. Drop a comment below or post your other concerns about QuickBooks Desktop. I'll be here to assist. Have a great day!

Jen_D
Moderator

Print PDF issues

Thanks for reaching out to us regarding this printing or saving PDF issue in the program, @DavidPro.

 

This might have delayed some processes in your account and it looks like you've already exhausted all the troubleshooting to get this fixed. Since this is still unresolved after trying out the suggestions, I highly recommend that you work with our Technical Support Team this time.

 

Our agents have the tools necessary to check your company file and can get this evaluated thoroughly. They can also provide workarounds to help you get back on track. To get our support, follow the steps below:

 

  1. Open QuickBooks and click the Help menu.
  2. Select QuickBooks Desktop Help.
  3. On the pop-up screen select Contact us.
  4. Click the Search for Something else button then type your concern in the Ask us anything box.
  5. Hit Search then scroll down to get your contact options.

 

Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

 

I want to ensure everything is working well for you. Kindly update us about the call, and if you need further help I'm here to provide further assistance and insights anytime. Post a comment or mention me on your posts.

AvalancheLock
Level 1

Print PDF issues

I ran the QB Pdf Print repair tool but I am still getting the same message.

Kevin_C
QuickBooks Team

Print PDF issues

Thank you for joining this thread, AvalancheLock.

 

I appreciate you for performing the troubleshooting steps suggested by my peer above. This usually fixes common print-related issues while using the QuickBooks Desktop (QBDT) program.

 

Aside from the repair tool, you can restart and reset your temp folder permissions. Start by restarting your computer and then try to print the PDF again. If this doesn't fix the issue, follow these steps to reset your temp folder permissions:

 

  1. Press the Windows key + R to open the RUN command.
  2. Enter %TEMP% and press Enter.
  3. Right-click an empty area of the temp folder and pick Properties.
  4. Choose Security.
  5. Make sure all user names and groups in Security have Full Control.
  6. Once the permissions have been set to Full Control, save it as a PDF again in QuickBooks.

 

Then, test if you can print to your XPS Document Writer (Microsoft Windows product) to save as a PDF. Here's how:

 

  1. Open Notepad and type Test. Click File and then Print.
  2. Select the XPS Document Writer, and then Print. If you don't see XPS Document Writer, you must allow your computer to print to your XPS printer.
  3. Enter a filename and save it to your desktop.
  4. Go to your desktop and view the XPS document you printed using notepad.

 

If the issue persists, proceed with Solutions 3 and 4 of this article: Fix PDF and Print problems with QuickBooks Desktop.

 

However, I recommend contacting our technical support team if the problem continues after performing the solutions above. One of our experts has the necessary tools to check your account securely and perform a screen-sharing session to investigate this behavior further.

 

In case you've come across some printing problems with QBDT in the future, you can simply visit this article to fix them immediately: Fix printing issues in QuickBooks Desktop.

 

Just reply to this post if you need more help printing reports PDF in QBDT, and I'll get back to you. Have a great day ahead!

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