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Mar359
Level 1

There is a tip line on the invoice, how do I turn off? I

 
5 Comments 5
JamaicaA
QuickBooks Team

There is a tip line on the invoice, how do I turn off? I

Let me help you disable the tip line on your invoices, @Mar359.

 

Turning off this feature will also affect your sales receipt forms. To proceed, follow the steps below:

 

  1. Go to the Gear icon, then Account and settings.
  2. Select Sales.
  3. In Sales form content, select Edit .
  4. Tick the Accept tips checkbox.
  5. Press Save, then Done.

 

If you're using the new invoice layout, you can change it from there. Conveniently, you can turn tips on or off according to your customers. I'll show you how:

 

  1. Navigate to + New, then select Invoice.
  2. Tap Manage, then click Payment methods.
  3. Switch Accept tips on or off for this invoice only.
  4. You can also turn tips on or off for all future invoices. Under Accept tips, select Manage settings. Decide Who gets tipped, turn tips on or off, then Save.

 

If you'd like to change the default account for the tips, refer to this article for the instructions: Turn tips on or off for sales forms in QuickBooks Online.

 

I'm adding a reference to help you learn what more you can do with the sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Feel free to post again if you need more help with your invoices or receivables in the program. I'm only a post away. Have a wonderful day! 

Mar359
Level 1

There is a tip line on the invoice, how do I turn off? I

I am not seeing these options on my phone.

Mar359
Level 1

There is a tip line on the invoice, how do I turn off? I

This looks nothing like what is on my phone. How do I turn it off on my phone?

Mar359
Level 1

There is a tip line on the invoice, how do I turn off? I

I found where to turn off tips on my phone, however when I create an invoice a tip section still appears on the invoice preview. Since quickbooks app does not allow screenshots, I'll let you guess what it looks like.

FateCandylaneT
QuickBooks Team

There is a tip line on the invoice, how do I turn off? I

I appreciate your prompt response, Mar359. Let me provide additional insights to help you disable the tip line feature on your sales forms.

 

As per the detailed steps provided by my colleague above, managing tip lines to turn on or off on your sales transactions is an unavailable option when accessing your company file through the QuickBooks Online App. All settings must be modified in a web browser set up on your mobile or laptop device.

 

With that, I recommend utilizing the web browser available on your mobile phone. This way, you'll able to configure this feature and manage tips on your sales forms through the online page. To do this:

 

  1. Sign in to your QuickBooks Online account on a web browser.
  2. Follow the detailed steps shared above.

 

I'll also include this reference for additional guidance: Turn tips on or off for sales forms in QuickBooks Online.

 

Once everything looks good, you may want to track and enter customer-paid invoices and run specific reports to help review your business finances.

 

I'll always be around on this thread if there's anything else you need further assistance with when managing receivable workflows in your account. Just keep me posted below, so I can back you up. Stay safe and have a great weekend!

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