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August 28, 2021
Question

reconcile

  • August 28, 2021
  • 1 reply
  • 0 views

I am in the process of reconciling. However, I am stuck at a particular month because before I select any deposits that are listed, 14 are already selected even though nothing is selected when I am looking at the entire month. Thus, when I complete the reconciliation, I am liking adding duplicate expenses.

How do I removed these deposits that are preselected before I start the reconcilation process?

 

1 reply

Kristine Mae
Moderator
August 28, 2021

I will share how reconciliation works in QuickBooks Online, Pman311.

 

All unreconciled transactions will show on the Reconcile page. You're unable to remove transactions, like deposits. 

 

Let's just ensure to select the transactions as shown on the bank statement to avoid discrepancies. 

 

Let me add this reference to guide you better: Reconcile an account in QuickBooks Online.

 

Feel free to drop by if you have reconciliation concerns. We're available 24/7 to assist you. Keep safe!

pman311Author
August 29, 2021

Hello.

Thank you for the response; however, it didnt help my current situation.

When I am on my reconcile page, and I have no transactions (payment or deposit) selected, I will still have 16 deposits listed as selected. The payments will show zero selected. All payments and deposits have been verified and are accurate, so it should just be an easy process of checking off all the transcations and done.

But since there are 16 deposits that are showing up as preselected this is the issue. I do not want to delete these, I want to find out what are these items that are preselected so that I won’t select them again as I go through the list. Granted I am assuming they are part of the deposits for the month because I did go into the bank register and everything is accurate. 

So, I can only surmise that (due to some rule?) these 16 items are preselected. I just need to be able to see what they are or unselect them so that I can select the ones that are actually on the list. 

 

I Hope you can help.