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pman311
August 28, 2021
Question

reconcile

  • August 28, 2021
  • 1 reply
  • 3 views

I am in the process of reconciling. However, I am stuck at a particular month because before I select any deposits that are listed, 14 are already selected even though nothing is selected when I am looking at the entire month. Thus, when I complete the reconciliation, I am liking adding duplicate expenses.

How do I removed these deposits that are preselected before I start the reconcilation process?

 

1 reply

Kristine Mae
Kristine MaeModerator
Moderator
August 28, 2021

I will share how reconciliation works in QuickBooks Online, Pman311.

 

All unreconciled transactions will show on the Reconcile page. You're unable to remove transactions, like deposits. 

 

Let's just ensure to select the transactions as shown on the bank statement to avoid discrepancies. 

 

Let me add this reference to guide you better: Reconcile an account in QuickBooks Online.

 

Feel free to drop by if you have reconciliation concerns. We're available 24/7 to assist you. Keep safe!

P
pman311Author
August 29, 2021

Hello.

Thanks for the input. However, I am still not clear on how to resolve my particular situation.

I am not trying to delete or remeove deposits. All the deposits and payments are accurate and accounted for. This should be a simple process of selecting all the transactions and it should be a zero difference.

 

The specific issue I am having is that when I have no tranactions selected (deposit or payments) I should see at the top of the page, next to the word “reconcile” and the name of my accoiunt: zero payments and zero deposits and the monetary difference. However, I only see zero payements and 16 deposits that are present. 

I suspect these deposits are ones I have already confirmed but for some reason they are showing up when I have nothing selected. 

When I select everything I am now over. 

How do I find out what these 16 preselected items are? Once I can find that out I just wont select them on as I proceed and avoid a repeat deposit and that should, hopefully, resolve my situation. 

Thank you for your assistance.

 

JessT
JessTModerator
Moderator
August 29, 2021

Hi pman311,

 

Thanks for the additional information and for making sure the transactions in your account are correct. Let me continue to help you with this.

 

This scenario happens if you have an unfinished reconciliation. All you need to do is click the down arrow next to Finish now or Save for later and choose Close without saving. Then, you can start your reconciliation again.

 

 

Let me know if you need further assistance. I just want to be sure you're able to move forward. Take care always!

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