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gregmoore
May 20, 2020
Solved

Scheduling Report emails

  • May 20, 2020
  • 1 reply
  • 3 views

I see lots of questions on here asking how to schedule a report for emailing, and a lot of answers telling me how easy it is to toggle the schedule button. It is not so easy though if the toggle button does not exist. Anyone care to explain that to me?

Best answer by gregmoore

Alas, I still cannot email my report because their is no 'set email schedule' toggle switch on my report. I did find a workaround, however. I created a new group for this one report and the group does have the 'set email schedule' toggle switch.

 

1 reply

Angelyn_T
Moderator
May 20, 2020

Hello, @gregmoore.

 

I'm happy to guide you today so you'll be able to set a schedule for emailing reports in QuickBooks Online.

 

First, open the reports you need, customize it, and save the customization.

 

  1. Click on Reports at the left pane.
  2. Look for the report you want to open on the search field.
  3. Tap in to open.
  4. Make the necessary customization you need, then click on the Save customization to save the report.
  5. Enter the custom report's name.
  6. Add a group if you want to add the report to a certain group.
  7. Select who do you want to share the report with.
  8. Hit Save to record it.

Once completed, go to the Custom Reports column to set a scheduled email.

 

  1. Go to Reports at the left pane, then click on Custom reports.
  2. Locate the customized report, then tap on Edit under Action.
  3. Click the Set email button to turn it on.
  4. Set your desired email recurrence.
  5. Enter the email information for sending the report.
  6. If you want to send the report as an Excel file, you can put a check-mark on the Attach the report as an Excel checkbox. Otherwise, the report is sent in HTML format. 
  7. Click Save.

For additional reference about running and customizing reports in QuickBooks Online, check out this article.

 

Let me know if you have any other questions. I'm always here to help. Have a good day!

gregmoore
gregmooreAuthorAnswer
May 21, 2020

Alas, I still cannot email my report because their is no 'set email schedule' toggle switch on my report. I did find a workaround, however. I created a new group for this one report and the group does have the 'set email schedule' toggle switch.

 

QuickBooks Team
May 21, 2020

Thanks for giving us an update, @gregmoore.

 

Congratulations!

 

I'm glad that your problem is now resolved. The steps you’ve taken to schedule email reports will also help other customers who are experiencing the same problem.

 

As always, visit our QuickBooks Community help website for reference for tips and related articles in the future: QBO Self-help.

 

If you need additional assistance with QuickBooks, please let me know. I’ll be right here to help. Enjoy your day!

 

 

 

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