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September 22, 2020
Solved

Vendor Contacts

  • September 22, 2020
  • 4 replies
  • 45 views

In the Vendor Contact List, several of our vendors have a Primary Contact listed.  Some of these are outdated, others are blank.

 

How/where is the primary contact entered?  I've been through every tab or the Edit Vendor screen; there is no such field.

Best answer by mazar

Hello,

 

You actually have to go to the VENDOR CENTER and select the vendor on the left.  Then you can add and change primary contacts. (pic attached)

4 replies

mazarAnswer
Level 6
September 22, 2020

Hello,

 

You actually have to go to the VENDOR CENTER and select the vendor on the left.  Then you can add and change primary contacts. (pic attached)

RonegadeAuthor
September 22, 2020

MarshallA:

Yes thanks, I found that and it works (although for some odd reason, there's a delay in updating the Contact List ).

 

Checked every field in the Vendor Information page, but never looked below the bar (where it defaults to Transactions)!  LOL.

 

Thanks for your help, really appreciate it.

 

Ron K

July 1, 2022

What's the difference between double clicking on the Vendor and putting the contact information into that screen vs. going through the Manage Contacts in the Vendor Information screen?  Is it as simple as using the Vendor Information screen to add multiple contacts?  Where as the other screen only has room for 1 contact?

QuickBooks Team
September 22, 2020

You are in the right place. Let me guide you on how to enter the Primary Contact details in QuickBooks Desktop, Ronegade.

 

I appreciate you for editing the Vendor profile information. We need to enter the Primary Contact details in the Contacts tab which can be found in the Vendor Information page. Let me show you how:

 

  1. Click Vendors on the top menu.
  2. Choose Vendor Center.
  3. Select a vendor name.
  4. You'll be routed to the Vendor Information page. Then, tap the Contacts tab.
  5. Hit the Manage Contacts drop-down and choose Add New or Edit Selected Contact option. 
  6. Enter all the necessary information in the Contact Details page.
  7. In the Contact Type field, choose the Primary Contact option. You can also choose Additional Contact or Secondary Contact if you need to add another vendor contacts.
  8. Press Save and Close.

Then, run the Vendor Contact List report to see the primary contact information. Just go to Reports on the top menu and choose Vendors & Payables. Then, click Vendor Contact List and you'll see the information in the Primary Contact column.

 

You can check out this article if you need to modify the vendor reports: Customize vendor reports

 

I have a link here that provides you with articles about managing your vendors in your software: Manage your vendors in QuickBooks

 

That should point you out in the right direction today. You can always count on me if you need a had with importing or exporting contact list or any QuickBooks related. Assistance is just one click away. 

RonegadeAuthor
September 22, 2020

RCV:

VERY thorough answer!  Yes, I found all that and it works (though there's a delay in updating the Contact List for some odd reason).

 

I searched every field in the Vendor Information page, but never looked below the bar (where it defaults to Transactions)!  LOL, joke's on me.

 

Thanks for your help, really appreciate it.

February 25, 2021

I bought a self-employed quickbooks tax package on Feb 19, Due to my old computer is window 7. I cant download it. Now I bought a new laptop with window 10. How can I download my tax package now

JasroV
Level 8
February 25, 2021

I appreciate you for using QuickBooks Self-Employed (QBSE), @eddiehsu.

 

QBSE uses an online platform and is a cloud-based software. Regardless of your windows version, you can access your account through selfemployed.intuit.com/login. Ensure your browser meets the 

system requirements for a smooth process.

 

However, if you’re referring to downloading and exporting your tax info to TurboTax, you can refer to the steps outline in this article: How to export your tax info from QuickBooks Self-Employed to TurboTax.

 

I’ve also added these links that you can read for future reference:

 

 

Let me know if there’s anything else you need help with managing your taxes. I’ll be around to help and back you up. Keep safe.

December 20, 2023

I am having an error message when I try to add a contact into a vendor profile. 

 

screen shot attached.

BTLAK
December 21, 2023

Hey Alex,

I see you are a new user to QB support, so are we safe to assume you are a new QB user and this is your first time attempting to modify contact info?  Or have you been able to successfully modify contact info prior to this and are now for some unknown reason receiving that error message?

 

I certainly hope someone is able to help guide you the right direction to resolving your problem.  As for me, I have given up.  I spent many many days and nights researching to no avail. I am the purchasing manager of 2 different locations in the 2 largest cities in my state and can't update my vendors contact information. Can't add, edit, nothing. I have to email my office manager, who is an accountant, in order to achieve this. Been with the company now with this issue since day 1 for 8 months!!

 

Best of luck to you!  People on here are great, very knowledgeable and eager to help ... Just couldn't help me!

 

Take care