Vendor discounts

Hi there, @byomtov.

You'll have to make sure that you choose the correct account when paying the bill with discounts. This way, you'll not be prompted with the error message, since a discount is not an account, you can use similar accounts you use for your purchases. But, I'd still suggest consulting your accountant in which account you use to ensure your books are accurate.

However, if it's the correct account, we can run the verify your data. This can help fix data-related issues on a company file. Let me show you how.

1. Click on File at the top menu bar.
2. Select on Utilities.
3. Click on Rebuild Data.
4. Select OK when you see Rebuild has completed.

After that, you can proceed with verifying the data:

1. Click on File.
2. Select on Utilities.
3. Click on Verify Data.
4. If you see QuickBooks detected no problem with your data, select OK. You may continue using your company file.

For detailed information about this, please see this link: Resolve data damage on your company file.

In case you need a guide to settle your payables, you can open this article: Pay bills in QuickBooks Desktop.

Also, refer to this article to see steps on how you can set up with Online Bill Pay so you can directly pay your vendor bills in QuickBooks: Use Online Bill Pay in QuickBooks Desktop.

Let me know if you have other questions with QuickBooks. I'm always here to back you up. Take care and stay safe!

Thank you, but this issi not helpful.

I verified the data and the problem did not go away.

I am using an ordinary account, called "vendor discounts." It is classified as a Cost of Goods Sold account. I have been using this account to record these discounts since I started using QB, but suddenly I have this mystery error.

Hi there, @byomtov.

I appreciate you getting back to us and letting us know you tried out the steps, I've provided above but to no avail.

Since the troubleshooting steps didn't work, I'd recommend contacting our Customer Support Team. They can check the setup of your account in a secure environment and provide other troubleshooting steps to get this resolved.

You can follow the steps below on how to reach them:

1. From your QuickBooks Desktop account, click the Help menu at the top.  
2. Click the QuickBooks Desktop Help menu and select QuickBooks Desktop Help.
3. Provide some information about this concern on the search box.
4. Click the Contact Us link at the bottom of the window. 
5. You'll now be provided with a few support options.  

Here's the contact QuickBooks Desktop support article for more information about this.

Moreover, I've added these articles for more tips about managing accounts in QuickBooks Desktop:

• Learn about the chart of accounts in QuickBooks
• Create, edit, or delete an account in QuickBooks Desktop

I'm still here to help you more if you have additional questions. Just add a comment or mention my name. Have a good one!

I have taken a wrong discount to a vendor bill and have paid the bill. I should not have taken the discount. How to correct it and pay back the discount amount which I have taken. That bill is already paid. Thanks

Thanks for becoming part of the Community, APZanker.

You can void or delete bill payment checks from their Edit screen.

Here's how:

1. Open your transaction.
2. Access its Edit menu.
3. Select Void Bill/Void Bill Pmt-Check.

Before deleting/voiding bill payments, there's a few things I'd recommend considering:

• Voiding changes the amount of your transaction to zero, but keeps a record of it.
• Deleting removes the transaction entirely from your books and returns the bill to an unpaid status.
• Deleting bills causes your Transaction Journal Detail report to display payments with no associated bill when you go to their transaction history.

I've also included a detailed resource about voiding/deleting bill payment checks which may come in handy moving forward: Void or delete a bill or bill payment check

I'll be here to help if there's any additional questions. Have an awesome Thursday!