cancel
Showing results for 
Search instead for 
Did you mean: 
woodmoon
Level 1

When you add a custom role, what access must you choose to allow the user to snap receipts and enter banking/credit card infomation in the drop down?

 
Solved
Best answer December 27, 2021

Best Answers
FritzF
Moderator

When you add a custom role, what access must you choose to allow the user to snap receipts and enter banking/credit card infomation in the drop down?

Hello there, @woodmoon.

 

Thanks for posting again here in the Community. I can share some information about adding a custom role in QuickBooks Online (QBO).

 

The receipt snap feature allows you to categorize and track uploaded expense receipts and bills in QBO. However, only the primary and company admin users can access it. This goes to entering banking or credit card information as well.

 

You can learn more about the different options for user roles and access permissions by visiting this article: User roles and access rights in QuickBooks Online.

 

On the other hand, if you're using a QBO Advanced version, you can set up custom roles to give users specific access to your account. Please note that only the master admin can provide this function to a user. If you need to be the new primary admin, follow the steps in this article to transfer access: How to Change the Primary Admin User in QuickBooks.

 

To see more tips and other resources about QBO, I recommend visiting our website for future reference: Self-help articles.

 

Reach out to me if you have any follow-up questions about this or if there's anything else I can do for you. I'll be around to help. Have a wonderful rest of the day.

View solution in original post

3 Comments 3
FritzF
Moderator

When you add a custom role, what access must you choose to allow the user to snap receipts and enter banking/credit card infomation in the drop down?

Hello there, @woodmoon.

 

Thanks for posting again here in the Community. I can share some information about adding a custom role in QuickBooks Online (QBO).

 

The receipt snap feature allows you to categorize and track uploaded expense receipts and bills in QBO. However, only the primary and company admin users can access it. This goes to entering banking or credit card information as well.

 

You can learn more about the different options for user roles and access permissions by visiting this article: User roles and access rights in QuickBooks Online.

 

On the other hand, if you're using a QBO Advanced version, you can set up custom roles to give users specific access to your account. Please note that only the master admin can provide this function to a user. If you need to be the new primary admin, follow the steps in this article to transfer access: How to Change the Primary Admin User in QuickBooks.

 

To see more tips and other resources about QBO, I recommend visiting our website for future reference: Self-help articles.

 

Reach out to me if you have any follow-up questions about this or if there's anything else I can do for you. I'll be around to help. Have a wonderful rest of the day.

woodmoon
Level 1

When you add a custom role, what access must you choose to allow the user to snap receipts and enter banking/credit card infomation in the drop down?

Can someone other than the Admin scan in receipts if we upgrade to QBO advanced???

katherinejoyceO
QuickBooks Team

When you add a custom role, what access must you choose to allow the user to snap receipts and enter banking/credit card infomation in the drop down?

Thanks for asking again, @woodmoon. Other than admin, the primary user can scan receipts. 

 

You can check out this article to learn more about attachments of receipts: 

 

 

Feel warm to send a reply if you have questions about anything else in QuickBooks. I'll be right here to help you.

 

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us