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Buy now & saveHi there, @BryGuy1023.
I'm here to help you get past the error message you receive in QuickBooks Desktop (QBDT).
Error codes -6190 and -816 occur when another user is logged in to the company file in single-user mode. And there are several solutions we can try to resolve this.
To start, let's ensure that your QuickBooks Desktop release is up-to-date to fix common issues with your file. Then, disable multi-user access.
Here's how:
Once done, create a backup copy of your company file. Then, download and install QuickBooks Tools Hub, then run the Quick Fix my Program. It's a built-in tool that automatically detects and fixes data damage issues within QuickBooks.
For more troubleshooting steps, you can check out these links:
As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.
Don't hesitate to leave a comment below if you have follow-up questions or concerns. I'm always here to help.