Thanks for joining this conversation, @DanaC1.

Since you've already followed the steps shared by my colleagues above and the issue persists, I highly suggest contacting our Phone Support team so they can check your QuickBooks using their screen-sharing (remote access) tool. They can also perform other troubleshooting steps that can help fix this odd behavior for you.

Here's how to reach them:

1. In QuickBooks Desktop (QBDT), go to the Help menu at the top to get to the QuickBooks Desktop Help.
2. Select Contact Us at the bottom to connect with our live support.

Just in case, I'll add these articles for future reference:

• While working in QuickBooks, QuickBooks closes unexpectedly (crashes with or without an error).
• Fix data damage on your QuickBooks Desktop company file.

I want to make sure everything is taken care of for you, so please let me know if you have any other issues or concerns in the comment below. I'm always here to assist. Have a good one!