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9130347687658156
Level 1

License number and product number

license number and product number
Solved
Best answer September 01, 2021

Best Answers
Charies_M
Moderator

License number and product number

You're in the right place for help, 9130347687658156.

 

QuickBooks Online (QBO) doesn't have a license number. You will have a Company ID instead. That said, are you trying to get the QuickBooks Desktop license number and product code? If so, you can press F2 on your keyboard.

 

Another way is to visit the Customer Account Management Portal (CAMPS) to get your product and license number from there as long as you registered your product.

 

Also, if you purchased QuickBooks in a physical retail location, the license number will be listed on the packaging.

 

You might want to check out these articles to learn how to get started with QBO or QBDT:

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Have a good one and keep safe.

View solution in original post

4 Comments 4
Fiat Lux - ASIA
Level 15

License number and product number

Your tag is QB Online but license/product numbers are only related to QB Desktop. Any specific concern? Do you need to migrate data from QB Desktop to QB Online or else?

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Charies_M
Moderator

License number and product number

You're in the right place for help, 9130347687658156.

 

QuickBooks Online (QBO) doesn't have a license number. You will have a Company ID instead. That said, are you trying to get the QuickBooks Desktop license number and product code? If so, you can press F2 on your keyboard.

 

Another way is to visit the Customer Account Management Portal (CAMPS) to get your product and license number from there as long as you registered your product.

 

Also, if you purchased QuickBooks in a physical retail location, the license number will be listed on the packaging.

 

You might want to check out these articles to learn how to get started with QBO or QBDT:

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Have a good one and keep safe.

View solution in original post

9130347687658156
Level 1

License number and product number

where can I found my license number and my product number?

Jen_D
Moderator

License number and product number

Glad to see you here in the QuickBooks Support forum, @9130347687658156.

 

It looks like you're using the desktop version of QuickBooks. Don't worry, I can share some insights on how you can find installation numbers.

 

For purchases made from authorized retail stores, you can see your license and product numbers in the original product packaging. Take a look at the scratch-off sticker located next to the UPC code. Here's how it looks like:
User-added image

 

You can also look it up online if the your product was registered before. Visit your account management portal (CAMPS) to get your product and license number. For other options, see this article: Find QuickBooks Desktop and Point of Sale product and license info.

 

However, if you're unable to find it using the options given above, you can contact our Support Team for it. Account specific concerns is best handled by our Live Help representatives to secure any confidential information that we can't display in this public forum. 

 

To contact us: 

 

  1. Open QuickBooks and click the Help menu.
  2. Select QuickBooks Desktop Help.
  3. On the pop-up screen select Contact us.
  4. Click the Search for Something else button then type your concern in the Ask us anything box.
  5. Hit Search then scroll down to get your contact options.

 

Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

 

Thanks for reaching out to us today. This forum is always open for your QuickBooks concerns and I am also here to help. Have a nice week ahead!

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