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BrooklineNH
Level 1

No Principal Officer

We are a pubic library.  As such we do not have a Principal Officer.  Our trustees are elected officials, they turn over frequently and the position of treasurer rotates.  It would entirely inappropriate to tie the social security number of any of the trustees to the library's banking information.  Has anyone else faced this issue and found a way around it?   We have now lost the ability to do direct deposit because Quickbooks does not seem able to bypass this requirement. 

2 Comments 2
Kristine Mae
Moderator

No Principal Officer

We need the social security number when setting up the principal officer's information, BrooklineNH.

 

This is one of the requirements if you connect your bank account to pay your employees or taxes electronically. 

 

I'd suggest reaching out to our payroll support. They might have a way to bypass the requirement. Here's how:

  1. Click Help inside QuickBooks Online.
  2. Select Contact Us.
  3. Enter "Set up direct deposit" in the description field, then click Let's talk.
  4. Select either Start messaging or Get a callback.

Also, let me share the references about direct deposit to help you:

Feel free to reach out to us if you have other direct deposit concerns. We're right here to help you.

BrooklineNH
Level 1

No Principal Officer

Thank you for the reply Kristine.  We have reached out several times to your support and they do not seem to be able to bypass the requirement, which is why we asked the question publicly, hoping someone had found a work around.  We have used quickbooks for years, including direct deposit and never had to provide a SS#.  We simply do not have one to provide.

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