Every day we have red exclamation points and reconnect messages on three of our 7 linked Chase accounts. How do we resolve? This just started happening about a week ago.

Hello there, @accounting-ollie.

Can you share with us the exact error messages you received? You can also provide us with screenshots of your concern. This helps us determine the problem and give you a timely solution.

For the time being, I recommend browsing this article to guide you on what to do if you receive error messages or don't see recently downloaded bank transactions in QuickBooks: How to fix banking errors in QuickBooks Online.

Moreover, I'll also share this link where you can browse for articles that can serve as your reference in managing your bank in QBO: Help Articles for Banking in QuickBooks Online.

Feel free to add details of your concern by clicking on the Reply button. The Community team always has your back. Have a good one.

Here is the screenshot.  I logged in again this morning and it is again asking me to link for syncing.

Here's an additional screen shot of a different page.

Thanks for reaching back with screenshots about your concern, @accounting-ollie. We really appreciate it.

Upon checking here, there's an ongoing investigation about the Chase Bank, Online Banking Error 350. Rest assured, our product engineers are already working on it and doing their best to fix this as soon as possible. That being said, please contact our QuickBooks Support team so you'll be added to the list of affected users. Once there's an update about the resolution, you'll be notified via email.

For now, let's upload your transactions manually to QuickBooks Online. First, sign in to your bank's website and follow the instructions on how to download your transactions using a CSV file. Make sure it's in the correct format before uploading it. Then, follow the steps highlighted in this article: Manually upload transactions into QuickBooks Online.

Once they are in QuickBooks, you can now match and categorize them. The transactions will go into your accounts after you review them.

Please keep in touch with me if you have follow-up questions or other QuickBooks concerns. I'd be happy to lend a helping hand. Stay safe always.

I'm experiencing the same problem. Has this case been resolved?

Hi there, xhuri. 

I checked the status of the investigation and I can see that it's still open. This means that our engineers are still working with Chase to get this sorted out as soon as possible. 

We would also need to have you added to the list of affected users. This is for us to send you an email as soon as the issue is resolved. For us to do that, please reach out to our support teams via chat or phone call. Then, provide INV-88491 as a reference.  Here's how to reach out to them:

1. Go to the Help menu in the upper-right hand corner to open the QB Assistant window.
2. Type in "talk to a human", then press Enter.
3. Click Contact Support Team, then provide a short description of your concern.
4. Press Enter once again.
5. Select No, I still need help, then choose Contact Support Team.
6. Look for the Chat option and click on it.

Feel free to check out these online banking-related articles in case you need more guidance when using the feature:

• Unmatch Downloaded Bank Transactions or Move Them to Another Account
• Undo or Remove Transactions From Reconciliations in QuickBooks Online

The Community is always here if you need anything else.