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gdatkinson
Level 2

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

I updated all files, then restarted QB Desktop. There's still no such option under the Company tab.
Solved
Best answer March 09, 2021

Best Answers
Fiat Lux - ASIA
Level 15

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

 

1. Sign in as an admin to the company file you want to import.
2. On your keyboard, press Ctrl + 1 to open the Product Information window.
3. Press Ctrl + B + Q, then select OK.
4. On the export window, select Start your export.

5. Sign in as an admin to your QuickBooks Online company.

https://quickbooks.grsm.io/US
https://quickbooks.grsm.io/us-promo
6. If you track inventory in QuickBooks Desktop:
Select Yes to bring them over, then specify the as of date.
Select No if you want to set up new items later in QuickBooks Online.
Note: Only QuickBooks Online Plus and Advanced can track inventory. Both plans use the FIFO method.
7. Select the Choose online company▼ dropdown, then select the QuickBooks Online company you want to be replaced by your company file.
8. Select Continue.
9. Enter “Agree” in the text field, then select Replace.
10. Select Yes, go ahead and replace the data, then select Replace.

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45 Comments 45
IamjuViel
QuickBooks Team

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

I can help you sort this out, @gdatkinson.

 

Let's start by making sure that your QuickBooks software is updated to the latest version. This way, you'd see the Export button and continue with the process. Here's how:

  1. Open your QuickBooks company file.
  2. Click Company from the menu tab.
  3. Choose Export Company to QuickBooks Online.
  4. If you don’t see the Export button, update your QuickBooks Desktop to the latest versionSlide1.GIF
  5. Select either of the following:
    • I'm Ready to Move (if you already have an existing QBO account.)
    • Try it out (To sign up for a new QBO account.)
  6. Click Continue.
  7. Pick either of the following:
    • Yes, sign me in.
    • No, I need to create one.
  8. Hit Continue.
  9. Login to your QuickBooks Online account, then click Continue.
  10. Choose Upload

Once completed, you’ll receive an email notification as a confirmation. You can read through this article to learn more about the step-by-step process: Move your QuickBooks Desktop file to QuickBooks Online.

 

Also, I'm adding these articles as additional information about the exporting process:

Visit us here again if you have other questions or concerns. The Community and I are always here to help.

Fiat Lux - ASIA
Level 15

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

@gdatkinson 

Make sure you are migrating data from QBD 2018-2021 and your Total Targets < 350K.

 

gdatkinson
Level 2

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

Dear IamjuViel,

 

Thank you for the effort, but even after updating the company file several times, there still is no option "Export to QuickBooks Online" option under the Company Tab--so I can't get to first base in setting up QB Online.

 

Company Tab 2021-03-09 0753.png

Fiat Lux - ASIA
Level 15

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

 

1. Sign in as an admin to the company file you want to import.
2. On your keyboard, press Ctrl + 1 to open the Product Information window.
3. Press Ctrl + B + Q, then select OK.
4. On the export window, select Start your export.

5. Sign in as an admin to your QuickBooks Online company.

https://quickbooks.grsm.io/US
https://quickbooks.grsm.io/us-promo
6. If you track inventory in QuickBooks Desktop:
Select Yes to bring them over, then specify the as of date.
Select No if you want to set up new items later in QuickBooks Online.
Note: Only QuickBooks Online Plus and Advanced can track inventory. Both plans use the FIFO method.
7. Select the Choose online company▼ dropdown, then select the QuickBooks Online company you want to be replaced by your company file.
8. Select Continue.
9. Enter “Agree” in the text field, then select Replace.
10. Select Yes, go ahead and replace the data, then select Replace.

gdatkinson
Level 2

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

Fiat Lux - ASIA,

 

Thank you so much! Why these instructions are kept secret is a mystery to me, but apparently the export/import is in process. I am most grateful.

Bradley215
Level 1

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

I did all of these tricks. Even downloaded the trial version. I get to the part that says Get Started, I click it and then this is all I get is a blank screen that says Call://BeanstalkNamespace.GetQBValueReply....etc. I don't know what else I can do. PLEASE HELP

bigwavemaui
Level 1

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

same problem

AlexV
QuickBooks Team

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

Hi bigwavemaui!

 

I can help you in converting your company file to QuickBooks Online.

 

Before you export the data, let's make sure that your QuickBooks Desktop is updated. Let's also run the rebuild data tool to ensure that the company file is good to be exported to prevent issues. Check these links for the detailed steps:

 

Once done, make sure to log in as an admin to the company file so you can export it. Follow the steps on the Step 2 section of this article: Move your QuickBooks Desktop file to QuickBooks Online.

 

Don't forget to run the Profit and Loss report on both versions of QuickBooks. This is to verify that the conversion is successful. You can find them on the Reports menu.

 

I added this link if you need more help in running, customizing, and saving financial reports in QuickBooks Online: Run reports in QuickBooks Online.

 

I'll be here if you need help. I'm wishing you all the best!

tring2
Level 1

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

Same problem.

IamjuViel
QuickBooks Team

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

Hello, @tring2.

 

When converting your QuickBooks Desktop company file, oftentimes you'll encounter an error. To help us determine the right resolution for the error that you've received, kindly provide the following information:

  • What is the exact error message that you've received?
  • In which phase of the conversion process are you getting the error?

In the meantime, you can performed these steps:

  1. Open your QuickBooks Desktop, press F2 on your keyboard. 
  2. Copy the Location of your File Information
  3. Close your QuickBooks Desktop (Alt + F4). 
  4. Go to your C:\ drive in your Windows and add the file in there.
  5. Open your QuickBooks Desktop again. Go to the File menu and select Open or Restore Company.
  6. Open the saved file from the new location and try to export the file again.

Once completed, you can start the export the exporting process. You can follow the steps shared by @Fiat Lux - ASIA in this thread. You can read through this article to learn more about the step-by-step process: Move your QuickBooks Desktop file to QuickBooks Online.

 

Also, I'm adding these articles as additional information about the exporting process:

Feel free to get back to us here if you have other questions or concerns. The Community and I are always here to help.

Fiat Lux - ASIA
Level 15

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

@tring2 

What problem did you encounter? Which QBD year version do you have?

sparkyman987
Level 1

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

I'm getting the same error and am using the most up to date version of Quickbooks Desktop Enterprise 22. Any ideas?

katherinejoyceO
QuickBooks Team

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

Thanks for following this thread, @sparkyman987. I'm here to help you get past the issue so you can export your data to QuickBooks Online. 

 

To determine if the issue is within your account, I'd recommend using the trial version of QuickBooks Desktop to export data from there. 

 

If you're able to export it without any problem, that means your QuickBooks needs to be repaired by running the QuickBooks Tool hub. It will help you fix common errors. Here's how: 

 

  1. Close QuickBooks, then download the most recent version (1.5.0.0) of the QuickBooks Tool Hub
  2. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. Double-click the icon on your Windows desktop to open the tool hub.

 

Refer to this article for additional steps: Repair your QuickBooks Desktop for Windows

 

However, if the error persists even using the trial version, I'd suggest contacting our Customer Care team to help you check what's causing this to happen. 

 

For future reference, read through this article to learn more about the data you can only export when switching from Desktop to Online version: What to expect when you switch from QuickBooks Desktop to QuickBooks Online.

 

Feel warm to send a reply if you have questions about anything else in QuickBooks. I'll be right here to help you.

 

Fiat Lux - ASIA
Level 15

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

@sparkyman987 

Did you get the following screen?

First Screen to migrate to QBO.jpg

 

Make sure you want migrating data to QBO US version.

https:// quickbooks.grsm.io/US

https:// quickbooks.grsm.io/us-promo

 

 

sparkyman9871
Level 1

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

I do get that and once you click the button it loads blank with the error on top. I attached a screenshot for you to see as well.

Error: call://BeanstalkNamespace.GetQBValueReply?cds=Beanstalk.IdentifyAsQBFD

katherinejoyceO
QuickBooks Team

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

Thanks for getting back, @sparkyman9871. I understand we need to get this fixed as soon as possible. 

 

Since the error persists after following the troubleshooting steps above, I'd suggest you contact our Customer Care team.

 

  1. Open QuickBooks, then go to Help
  2. Select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Share brief details of your concern. 
  5. Select Let's talk, and then choose a way to connect.

 

Get back to me if you need more help with this. I'll be right up to help you again.

 

Fiat Lux - ASIA
Level 15

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

@sparkyman9871 

Did you upgrade your file to QBD 2022? Which QBD year version did you use before? You should try to migrate from QBD 2021 as another option.

ACloserLook
Level 2

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

I'm getting the same as Sparkyman. 

 

call://BeanstalkNamespace.GetQBValueReply?cds=Beanstalk.IdentifyAsQBFD

 

And a blank screen.

Fiat Lux - ASIA
Level 15

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

@ACloserLook 

This appears to be an ongoing issue in QBD 2022. Did you upgrade your data from an older version? Try to migrate from QBD 2021.

RenjolynC
QuickBooks Team

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

Hello, ACloserLook.

 

Thanks for joining in on this thread and for sharing your situation. 

 

If you've tried following the steps shared by my colleague katherinejoyceO, but still getting the a blank page, I recommend reaching out to our Customer Care Team. They can review your settings and investigate what's causing this behavior.

 

Please take note that our support hours for QuickBooks Desktop Pro, Premier, and Plus starts from M-F 6 AM to 6 PM. For QuickBooks Desktop Enterprise, we're available any time, any day.

 

  1. In your QuickBooks Desktop program, go to Help QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

You can also get our direct phone number on this link: Contact QuickBooks Desktop support.

 

I'd also like to re-share these articles to learn more about the process: 

 

You're always welcome to post a reply here if there's anything else you need. We're here to help. Take care and stay safe.

ACloserLook
Level 2

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

@RenjolynC , are you suggesting I comb through 657 pages of katherinejoycO's responses to find the steps to which you are referring? 

RenjolynC
QuickBooks Team

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

I appreciate your time in getting back to me, ACloserLook.

 

Let me guide you to katherinejoyceO's suggestion.

 

You can click here to be routed to the solution. The steps recommend to use the trial version of QuickBooks Desktop to export the data. If the process is successful on the trial version, but it's not working on your account, then your QuickBooks needs to be repaired by running the QuickBooks Tool hub

 

On the other hand, you can follow the steps I've shared above to contact our Customer Care Team if you're still getting blank page with error.

 

Please get back to me again if you have any additional questions. I'll be around to help you out. 

ACloserLook
Level 2

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

Thanks for the tip @Fiat Lux - ASIA but it appears QBD 21 puts me in a never-ending update loop. CTRL+B+Q opens a screen asking me to install updates. I install the updates, restart, and it continues to ask me to install updates before I can move to QBO. Tried it 10 times. 

Fiat Lux - ASIA
Level 15

How do I export from QuickBooks Enterprise Desktop if under Company there is no "Export to QuickBooks Online" option?

@ACloserLook 

Can you open the file on QBD Pro/Premier 2021 and migrate it to QBO? We help a client yesterday to migrate data from QBD Premier 2021.

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