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How do I OPT OUT of Intuit's data collection?

I recently upgraded my QB from 2018 to 2019. I received a notice (i.e., a window opened within the software) about QB collecting my data for product purposes, and within the notice there was a supposed link to learn about how to opt out of that. When I clicked on the link, it brought me to a notice that said the page was non-existent.

How do I Opt-Out?

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Best answer 02-17-2019

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QuickBooks Team

Re: How do I OPT OUT of Intuit's data collection?

Hi there, @rsleonard.

 

It's nice to have you here in the Community. I can help you opt-out/remove the notice that wanting to use data for product purposes.

 

You'll receive the notice if you're QuickBooks Usage & Analytics Study is turned on. To remove the notice, you may need to discontinue the data collection.

 

To discontinue:

 

  1. Go to Help at the top menu bar.
  2. Select QuickBooks Usage & Analytics Study.
  3. Choose Discontinue.

In addition, only the administrator of the company file can turn the QuickBooks Usage & Analytics Study on and off. Once you turn it off, you can't turn it on again.

 

You can check this article for additional reference: About the QuickBooks Usage & Analytics Study.

 

Keep me posted if you have any other QuickBooks concerns, I'm available to help you. Have a good one!

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QuickBooks Team

Re: How do I OPT OUT of Intuit's data collection?

Hi there, @rsleonard.

 

It's nice to have you here in the Community. I can help you opt-out/remove the notice that wanting to use data for product purposes.

 

You'll receive the notice if you're QuickBooks Usage & Analytics Study is turned on. To remove the notice, you may need to discontinue the data collection.

 

To discontinue:

 

  1. Go to Help at the top menu bar.
  2. Select QuickBooks Usage & Analytics Study.
  3. Choose Discontinue.

In addition, only the administrator of the company file can turn the QuickBooks Usage & Analytics Study on and off. Once you turn it off, you can't turn it on again.

 

You can check this article for additional reference: About the QuickBooks Usage & Analytics Study.

 

Keep me posted if you have any other QuickBooks concerns, I'm available to help you. Have a good one!

View solution in original post

Not applicable

Re: How do I OPT OUT of Intuit's data collection?

Thanks for the response. However, mine doesn't show that option. Any way to disable this tracking feature? A good question would be why is this enabled by default... 

QuickBooks Team

Re: How do I OPT OUT of Intuit's data collection?

Thanks for visiting here in the QuickBooks Community, @shv912.

 

To disable this option, I recommend getting in touch with your administrator. This way, they will be the ones to deactivate and reactivate the feature in QuickBooks Desktop.

 

You can check out to this article for your reference about QuickBooks Usage & Analytics Study on and off: About QuickBooks Usage & Analytics Study.

 

Always feel free to drop by the Community if you need any help. We're always here to back you up. Have a great day!

Not applicable

Re: How do I OPT OUT of Intuit's data collection?

Thanks for the response! I am the administrator. I’ve only installed the software on one computer (mine). Is there a setting I need to choose to make myself the admin formally? 

Moderator

Re: How do I OPT OUT of Intuit's data collection?

Thanks for coming back to the Community, shv912.

 

Since you're the administrator of the company file and the QuickBooks Usage & Analytics Study is no longer showing, it means that the feature is already disabled and can't be turned back on.

 

I'd also like to address your previous question. We have this feature in QuickBooks to collect data on how you navigate through the product. Rest assured that we won't share it to anyone without the user's explicit permission.

 

As for your other concern, if there's only one user in QuickBooks, automatically you're the admin of the company file. If not, we can verify it by going to the User List to check the logged on users. I'll show you how:

  1. Go to Company at the top menu bar.
  2. From the drop-down, select Set Up Users and Passwords, then Set Up Users.image.png
  3. Review the User List screen.image.png
  4. Hit Close from the right section.

Check out this article for more details about users and passwords: 

QuickBooks Desktop Users and Restrictions.

 

If you have another question, don't hesitate to come back to the Community. I'm always here to assist you.

Not applicable

Re: How do I OPT OUT of Intuit's data collection?

Thank you! Is there a way to confirm that this feature is indeed turned off? I don't recall turning it off when I first installed the software (perhaps I did check it off if the option was given, but I can't recall now). 

 

I want to make sure this is turned off as I do not want to provide Intuit with any data about my business or my usage of the software. Thanks again!

QuickBooks Team

Re: How do I OPT OUT of Intuit's data collection?

Hello, @shv912.

 

Allow me to join this thread and provide some additional information about the QuickBooks Usage & Analytics Study feature. 

 

I truly respect your decision that you're not comfortable sharing the information of your software data and usage. The only way to confirm that this feature is already disabled in your QuickBooks once this option will no longer appear on the Help menu.

 

 As my colleague mentioned, once the feature is already disabled, it can't be turned on again. 

 

For additional reference, you can check this article: About the QuickBooks Usage & Analytics Study

 

Please know that you're always welcome to post if you have any other concerns related to QuickBooks. The Community will always here to help. 

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