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andrew-desumma-g
Level 1

I want to delete my Intuit account completely. All data and subscriptions as well. How is this possible?

 
Solved
Best answer March 27, 2021

Best Answers
MichelleBh
QuickBooks Team

I want to delete my Intuit account completely. All data and subscriptions as well. How is this possible?

Hi there, @andrew-desumma-g.

 

I'm here to help you delete your QuickBooks Self-Employed (QBSE) account. 

 

I'd recommend canceling the subscription to stop the billing. Then after a year, your QBSE account will automatically be deleted completely. This process was implemented so you can still have read-only access. This way, you can print forms and reports that you might need in the future.

 

Here's how:

 

  1. Go to the Settings ⚙ button located in the upper right.
  2. Select Billing Info, under About you. 
  3. Choose Cancel now, then enter your feedback when prompted.
  4. Hit Cancel subscription

 

 

Once done, we will send the account administrator an email that confirms we canceled your subscription. You can use this article for a detailed guide about the process: Cancel your subscription.

 

I'd also encourage you to visit these links about how to export transactions, reports, and other relevant matters. 

 

 

Feel free to let me know if you have follow-up questions about your account. I'm willing to support you. Keep safe. 

View solution in original post

3 Comments
MichelleBh
QuickBooks Team

I want to delete my Intuit account completely. All data and subscriptions as well. How is this possible?

Hi there, @andrew-desumma-g.

 

I'm here to help you delete your QuickBooks Self-Employed (QBSE) account. 

 

I'd recommend canceling the subscription to stop the billing. Then after a year, your QBSE account will automatically be deleted completely. This process was implemented so you can still have read-only access. This way, you can print forms and reports that you might need in the future.

 

Here's how:

 

  1. Go to the Settings ⚙ button located in the upper right.
  2. Select Billing Info, under About you. 
  3. Choose Cancel now, then enter your feedback when prompted.
  4. Hit Cancel subscription

 

 

Once done, we will send the account administrator an email that confirms we canceled your subscription. You can use this article for a detailed guide about the process: Cancel your subscription.

 

I'd also encourage you to visit these links about how to export transactions, reports, and other relevant matters. 

 

 

Feel free to let me know if you have follow-up questions about your account. I'm willing to support you. Keep safe. 

View solution in original post

Paint and Piston garage
Level 1

I want to delete my Intuit account completely. All data and subscriptions as well. How is this possible?

I have done the process to delete several times I want it done today and I need my account refund !   I have never dealt with such a mess in my life this is ridiculous    My account has been charged twice the last 5 months and I have tried to cancel numerous times fix it today 

Ryan_M
QuickBooks Team

I want to delete my Intuit account completely. All data and subscriptions as well. How is this possible?

Hi @Paint and Piston garage,

 

I'm here to handle your concerns about your QuickBooks Self-Employed (QBSE) account.

 

A refund request requires an exchange of sensitive account information. Since the Community is a public forum, it's best to contact our Technical Support team for assistance. They can pull up your account in a secure environment, and check this request for you. 

 

See this article for the steps: Contact QuickBooks Self-Employed Support. Please take note of their operating hours, so you know when they're available. 

 

Post a reply in the comments below if you have other questions about your QBSE account. I'll answer them for you. 

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