@petergio 

Any specific concern?

Hey there, @petergio.

Can you share with me what exactly you're trying to ask in the thread? It seems that there are multiple concerns posted in this thread. This way, I can provide you with the right response to your concern.

Any additional info would be much appreciated. Just add them to the thread and I'd be happy to help you out. Have a good one. 

No and for cost of quickbooks I probably will find different company for 2024 as they are way too expensive for individuals/small business of just a few employees. 

Any suggestions?

Thanks

When I try to login it says I need to link my account so I try connecting through quickbooks to link to account but I get error message that it can't connect. Can't connect so cant link so I cant use program

If same problem my initial posting is about I have it where I try opening quickbooks pro desktop 2018 it tells me my account is not linked. I then tell it login so I can link account. QB gives me an error message saying cant connect. Since can't connect, can't link so can't use program. Any way to make 2018 operable? QB is way out of control with price so if I can't use my previous version I cant justify the cost. I use the program for bookkeeping. Enter and pay bills so I can generate P&L. If I cant get this resolved it's to,expensive to use intuit.  Obviously intuit really doesn't care about SMALL busineses anymore

@artamous 

Install the trial version of QB Desktop 2018 to isolate the problem. Contact me in private and we can share it.

We appreciate you taking the time to always respond to us about the challenges when logging in to your account, artamous. I wanted to join this discussion and provide more information to address your concern.

To explain further about the login issue - QuickBooks Desktop requires a functioning built-in browser to handle any online communication and connectivity in the background. This internal browser is utilized during the login process.

Previously, the built-in browser was not present because QuickBooks used to default to Internet Explorer for its online components. However, after Internet Explorer was discontinued, Intuit developed an integrated browser within QuickBooks Desktop itself to replace IE.

This means that any login and other online processes rely on QuickBooks' own embedded browser.

Please note that this update is only available in the 2020 and newer versions of QuickBooks Desktop. You can read more details about this in this article: Use Our Built-in Browser In QuickBooks Desktop.

Because QuickBooks Desktop 2018 is an already discontinued version, no new maintenance updates can be released for it. This means the built-in browser component cannot be added to QB Desktop 2018 retroactively.

With no way to install the needed browser, any outgoing and incoming online communications will fail in the 2018 version. This is what is causing the error when trying to log in - without the built-in browser, the login process cannot be completed.

Feel free to respond if you have any other questions at all related to QuickBooks Desktop, artamous. Our team is always here and ready to make sure all of your questions get fully answered.

The link provided in this article does not work for me. Any suggestions 

Hello there, Karen1949.

I want to help and provide exact information about your concern. However, I still need to gather more details about it. Can you tell me the  challenges you encounter? I would appreciate getting more information from you. This way, I can provide the right amount and solution to your question.
 
Visit again in the Community forum. I'll be around to help anytime. 

@Karen1949 

What link? Any specific concern?