This happens to me every single time.  I agree might have to find something else that works.

I agree, this happens every single time and it's very annoying.

Reactivate subscription and update credit card info. Will not let me sign in because it does not have my current e-mail.  I do not have a hotmail e-mail and that is why it's not letting me sign in.  I've called on this before to get fixed so we don't have to go through this every single time. It's very aggrevating.!!

Hi there, pu1.

Thank you for following up on this thread. I hate to hear you've had some trouble with reactivating your subscription. I want to make sure this gets resolved as quickly as possible.

Due to the nature of this matter, it would be best to call in once more for the fastest resolution. Agents have the necessary tools to take a closer look at your account to determine what's causing the issue to reoccur. The following link provides a route to get in touch with the team outside of the the product: Contact QuickBooks Support

Please don't hesitate to reach back out if you have any other questions. I'll be here to help in any way that I can.

I updated my order on April 28, and when I go to sign in the message comes up unpaid

Hello there, @rj46.

I want to make sure your subscription issue gets checked, and I'd like to redirect you to the best support group available to get this addressed right away.

Since you still got an unpaid message after updating your payment on April 28, I recommend reaching out to our QuickBooks Support Team. This way, they can further check on the status of your order and provide additional steps to successfully resubscribed to QuickBooks Online. To reach them, you can follow the steps below:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
4. Select Contact Us.

You might want to learn more about managing your QuickBooks Online subscription. You can read through this article for more information: Manage billing, payment, and subscription info in QuickBooks Online.

Our doors are always open to help you again if you have any other concerns or follow-up questions about your subscription. Wishing you all the best, @rj46.

Intuit has deducted the payment from my bank account, and yet when I try to log in, the box tells me to review my billing information.  This is absurd, and I have work to do and bills to pay. What is the problem

trying to renew subscription please help

Thank you for joining the thread, peter.

I'll be happy to walk you through on how to renew your subscription in QuickBooks Desktop Payroll.

There are various ways of renewing it depending on what type of subscription you have. Beforehand, have you encountered an error while renewing your subscription? If so can you tell me what is it, so I can provide the correct solution?

 Moreover, if you have QuickBooks Desktop Payroll Assisted contact QuickBooks products and services support for help.

On the other hand, if you have QuickBooks Desktop Payroll Enhanced or Basic you must ensure that you have a supported version of QuickBooks Desktop. Then, you can renew your payroll service through your company file and your Intuit account.

Through your company file:

1. Go to Employees and select My Payroll Service.
2. Select Account/Billing Info.
3. To open your QuickBooks Account page, sign in using your Intuit Account login.
4. Below Status, select Resubscribe.
5. To renew your payroll service, follow the on-screen steps.

Through your Intuit account:

1. Using your Intuit account sign in to your account.
2. Below Status, select Resubscribe.
3. Reactivate it by following the on-screen steps.

For your subscription to be fully complete this may take up to 24 hours for reactivation. Once the reactivation is complete your subscription will show Active. 

For more intricate details about the process of renewing your subscription, you can visit this link: Reactivate your QuickBooks Payroll subscription.

Additionally, I've included these articles that'll help you manage payroll schedules and payroll reports:

• Set up and Manage Payroll Schedules
• Run Payroll Reports
• Customize Reports in QuickBooks Online

If you need more assistance with QuickBooks Desktop Payroll reactivation, don't hesitate to get back on this thread. We're always here to help you.

I have tried all the suggestions listed above - and the reactivation notice is still there - therefore the taxes are not being computed on the payroll.

any other suggestions?

Thank you for following the resolutions shared in this thread, Melissa0319. Adding taxes to the payroll is essential to ensure compliance with regulations, so let me direct you to our experts for further assistance.

As much as I want to help you with the reactivation notice and missed taxes, we cannot discuss them in this public forum because it involves personal information. With this, I recommend contacting our Support Team. They can pull up your account securely and investigate why the issue persists after performing the suggestions. I'll show you how:

1. Go to the Help icon, then select QuickBooks Desktop Help.
2. Press Contact Us.
3. Enter a description of your subscription concern, then click Continue.

Please check our operating hours in this article to ensure a prompt response: Contact QuickBooks Desktop Support.

Here's an article for more resolutions when encountering an error after you subscribe: Fix activation, license, and product number issues

Lastly, scan these guides to process paychecks and file taxes in the future:

• Create and run your payroll
• Pay and file payroll taxes and forms manually in QuickBooks Desktop Payroll

Reactivating successfully is vital for the seamless function of some features. We're here to listen if you have other concerns managing paystubs and subscriptions. Add them below, and I'll get back to you shortly.

@Melissa0319 

Another option, use a 3rd party payroll app to integrate with QB Desktop.