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Fiat Lux - ASIA
Level 15

Switch from online to desktop

@cscoe 

You can still purchase the one time license for QB Desktop 2021 or you can wait until they release QB Desktop 2023 on September 20. Otherwise, you should consider to purchase a 3rd party service to convert data from QB Desktop to QB Online and you can ask to convert non-transaction data as well (e.g  purchase orders, estimates, jobs, attachments).

WiltroutTax
Level 1

Switch from online to desktop

Can this be done for QBO Payroll?  Can a QBO Payroll file be exported to be used with QuickBooks desktop?

Rose-A
Moderator

Switch from online to desktop

Thanks for joining in this thread, WiltroutTax.

 

Yes, QBO payroll file can be exported and use with QuickBooks Desktop. We just need to make sure that the file type if in IIF format.

 

Here's how to set your payroll preferences:

 

  1. Click the Gear icon ​​⚙ then select Payroll Settings.
  2. Next to Export select Edit ✎.
  3. Choose where you want to export your payroll transactions. You can choose QuickBooks Desktop for Windows or Mac using a downloadable IIF (Intuit Interchange Format) file or QuickBooks Online which sends data directly to your QuickBooks account. Select Continue.
    • If you choose to export to QuickBooks Online. You may be prompted to sign in and select the company you want to export to.
  4. Complete the fields by adding the name of each account you are exporting your liabilities and expenses to. We recommend that you have a copy of your QuickBooks Chart of Accounts handy.
  5. When complete, select Done twice.

 

After that, we can proceed with exporting the payroll data. We can refer to this article for the detailed steps (proceed to Step 2): Export your payroll data into QuickBooks.

 

As always, feel free to visit our Help articles for QuickBooks Desktop in case you need tips and payroll-related articles in the future.

 

I'm always around to lend a hand if you have more questions about exporting payroll data or anything with QuickBooks. Just tag my name in the comment section so I can assist you further. Take care and have a good one, WiltroutTax.

Admin19791
Level 1

Switch from online to desktop

I was able to transfer data from quickbooks online to desktop but when I went to enable the link for customers to pay invoices online I got an error message that said Intuit account not associated with this file. 

 

Please help!

 

Thank you!!!

JessT
Moderator

Switch from online to desktop

Hi Admin19791,

 

Thank you for joining the conversation. Let me route you to a team that can check this for you.

 

To resolve this, you'll want to contact our QB Desktop Support. This way, they can get your account information in a more secure environment and check why the system is not recognizing it to be associated with your company file.

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Continue.
  5. Sign in to your Intuit account and select Continue and then Continue with my account.
  6. We'll email you a single use code. Enter your code and select Continue.
    • If you have more than one account, select the account you want to use and then Continue.
  7. Select to chat with us or Have us call you.

 

On the other hand, if you need references for QB Desktop, you can visit the main support page, scroll down a bit, and click More Topics.

 

Let me know if you have other questions in mind. I'm just right here to help.

carolynwinslow
Level 1

Switch from online to desktop

When I'm trying to "export to Excel", that is not an option given.  It refers me to a bunch of new applications that I don't want.  How do I export to Excel directly?  

jennyndb
Level 1

Switch from online to desktop

Using the migration tool, it is possible to migrate just a date range?

Fiat Lux - ASIA
Level 15

Switch from online to desktop

@jennyndb 

No, unless you purchase a 3rd party conversion service.  You can run the Condense Data utility in QB Desktop as a workaround.

jennyndb
Level 1

Switch from online to desktop

I found an article about using the Condense Data Utility. Is it possible to do that with a test file so we don't lose data completely? Maybe transfer the data to a trial version first?

JoesemM
Moderator

Switch from online to desktop

I'll share some ideas about using the migration tool when converting your company files, @jennyndb.

 

Yes. You can use a trial version and transfer the file so the data will not lose completely in case you need to make some changes in QuickBooks since almost the entire company file will be converted when using the migration tool. From there, you can manage the transactions entered into your account, and the free trial will last 30 days of subscription from the starting date of enrollment.

 

Here's how:

 

  1. Go to the https://quickbooks.intuit.com/pricing/ page.
  2. Uncheck the button for trial and choose the accounts you want to subscribe to.
  3. Select Create an account.
  4. Enter your email address and phone number. Note: If you see a "This user ID is already taken" message, you may already have an account. Select Sign in or Recover your account.
  5. Create a password.
  6. When you're ready, select Create Account.

Please take note of the types of data that don't come over to the online version in this article: What to expect when you switch from QuickBooks Desktop to QuickBooks Online

 

For third party applications, you can check and search for apps hereQuickBooks Apps.
 

To know some frequently asked questions (FAQs) about converting files and importing process, I highly suggest visiting these articles: 

 

 

If you have any follow-up concerns about migration, please don't hesitate to return to this thread. We're always here to answer your queries. Stay safe.

AANLLC
Level 2

Switch from online to desktop

It is, but now I am having the issue of getting things balanced and reconciled.  You will need to enter your payroll data in the payroll setup, along with any payments that have been made through the year or you can screw up the payables and the check register all in one stroke of the keyboard.

Linda551
Level 1

Switch from online to desktop

Need help.  Followed all steps with Support and data either failed to move or it 's locked up in the system.  Can not move the date to Desk Top with Support assistance.  I did get a Certificate of Completion, but can load to desktop.

 

Linda

[email address removed] 

Fiat Lux - ASIA
Level 15

Switch from online to desktop

@Linda551 

Which QB Desktop year version do you have?

SirielJeaB
Moderator

Switch from online to desktop

Hi @Linda551, welcome to the Community thread! It's wonderful to see you here. We appreciate your commitment to working with our support team and following the steps. We recognize the significance of getting your business activities back on track.

 

We appreciate that you followed the steps our Support team recommended. We suggest contacting them again to check on your services and ensure that they are running smoothly after performing those steps. They can also investigate your account further by initiating a screen-sharing session to determine the root cause of the problem. Here's how you can reach out to them:

 

  1. Sign in to your QuickBooks Online account, then click the Help (?) icon at the top right.
  2. Type in your concern. Click Let's talk.
  3. Choose Contact Us to connect with a live support agent.
  4. Select Start a chat with a support expert or Get a callback from the next available expert.

 

If you're looking for answers to common questions regarding the conversion of files and the process of importing, you can check out these informative articles:

 

 

Please feel free to visit us again if you have other QuickBooks-related concerns. We're here to offer our assistance in any way possible. Keep safe!

JenSueKansas
Level 1

Switch from online to desktop

Will ALL the data and history in QB Online transfer to QB Desktop from QB Online?  If not, how can we still access the history from our use of QB Online.  We are finding that there are several features of QB Desktop that are not available in QB Online.  For example, we want the General Ledger account numbers or names to print on the voucher stub that we keep.

Thank you.

MirriamM
Moderator

Switch from online to desktop

Welcome to the thread, JenSueKansas. 

 

I wanted to share some important information with you about transferring your data from QuickBooks Online (QBO) to QuickBooks Desktop (QBDT).

 

When switching from QBO to QBDT, not all data and history will transfer seamlessly. While most of the financial data, such as transactions, accounts, and balances, can be transferred, there are certain limitations to keep in mind. To better understand how your books will be moved, I recommend checking out this article: Learn how features and data move from QuickBooks Online to QuickBooks Desktop.

 

To ensure that you can still access your data from your QBO account, I recommend downloading your data before migrating to QBDT. This will allow you to retain the data for reference purposes.

 

As for the features and functionality, QBDT and QBO have some differences. Some features available in QBDT may not be available in QBO, and vice versa. It's important to review the feature set of both versions to ensure that the necessary features are available in QBDT before making the transfer. You can find more information on this page: Compare QuickBooks Online to Desktop.

 

For future reference, you might want to check out this article to learn how to use QBDT: Get started with QuickBooks Desktop.

 

If you have any follow-up questions about moving your data, please let me know by commenting below. I'm here to help! Have a great day!

mike1956
Level 1

Switch from online to desktop

I've already canceled my qbs on line 9/12/ 23 because everything was there on desktop then it just disappeared 

mike1956
Level 1

Switch from online to desktop

I need someone on the phone one on one helping me with this problem. I no longer have qbs online they canceled it out on me it's been almost 3 months I made 5 or 6 phone calls back in August and Sept. no one could find my missing files doesn't anyone understand

MargauxInDenver
Level 4

Switch from online to desktop

Because QuickBooks Online is not a good program. QuickBooks desktop is far better and it always has ben. I tell people if they have a grown up business they need to be on QuickBooks desktop.

cscoe
Level 1

Switch from online to desktop

The issue I've found w/migrating in either direction, is the QB support people are not cross trained.  If you are going from QBD to QBO, the online department have no clue what you will loose in the process. I'm sure it is the same in the other direction too. 

Since I've done this, I know what I loose.  None of my products, clients and vendors were categorized correctly, I have to correct them as I go.  I've been in business for 29 years, that is a lot of correction. 

QBO also screwed my checking accounts, it doubled entries and took away my ability to un-reconcile accounts. I had to create an accountant file to do it. I've had it for about 3 years and have spent more time fixing the errors than entering in new information. I stay so far behind because I'm correcting everything. 

I've used QBD from 1995 - 2020, if I go back will it be a comedy of errors too?

4Gal
Level 11

Switch from online to desktop

@cscoe 

I've used QBD from 1995 - 2020, if I go back will it be a comedy of errors too?

 

You can try to convert your data from QBO and use the trial version of QB Desktop to evaluate the result.

cscoe
Level 1

Switch from online to desktop

Thank you, I didn't think that was possible. I'll check w/them. 

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