Welcome to the Community, marbleisland1.
I completely understand your frustration. Connecting to your bank should be seamless, and I truly appreciate you letting us know about this.
This issue may stem from a technical problem disrupting the account linking process. First, I recommend updating your QuickBooks Desktop Pro Plus 2024 to the latest release, as updates often resolve connection-related issues. Additionally, ensure your internet connection is stable and strong, as instability can hinder successful account linking.
If the issue continues after these steps, I recommend contacting our QuickBooks Live Support team for more personalized help. They have advanced tools to investigate what’s causing the issue and will guide you through fixing it so you can get back to work without interruptions.
To reach them, you can follow these steps:
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Hit Contact Us.
- Give a brief description of your issue, then Continue.
- Sign in to your Intuit account, choose Continue, and then Continue with my account.
- We'll email you a single-use code. Enter your code and select Continue.
- Click Chat with us or Have us call you.
For more details, including support hours, see this article: Contact QBDT support.
If you have any other questions or need additional help, feel free to reply in the comments below. We’re here to assist you.
