How do I activate my Quickbooks cash card?

keithallenjohns- · ‎February 10, 2021

The card came yesterday. It has a sticker to use the app. There's nowhere in the map to activate it. The online answer says I can activate in the Cashflow menu. Nothing there either.

MadelynC · ‎February 10, 2021

Activating your QuickBooks Debit Card is just a few clicks, @keithallenjohns.

Once you get your QuickBooks Debit Card in the mail, you can activate it from the Cash Flow menu.

Here’s how:

Go to the Cash Flow menu.
Select Activate card in the Debit Card info section.
Create a PIN, then click Next.
Enter the card number, expiration date, and CVV.
Click Confirm once done.

You can check this article to learn more about QuickBooks Debit Card. It contains information on how to use and manage your card.

Also, here’s a reference that tackles the Cash Flow menu, including the QuickBooks Cash account, envelopes, and the Cash Flow planner. It has everything you need to know concerning the cash account.

I'll be around if you need further assistance with activating an account. Just add a comment below, and I’ll make sure to take care of them for you. Have a great day ahead!

View solution in original post

MadelynC · ‎February 10, 2021

Activating your QuickBooks Debit Card is just a few clicks, @keithallenjohns.

Once you get your QuickBooks Debit Card in the mail, you can activate it from the Cash Flow menu.

Here’s how:

Go to the Cash Flow menu.
Select Activate card in the Debit Card info section.
Create a PIN, then click Next.
Enter the card number, expiration date, and CVV.
Click Confirm once done.

You can check this article to learn more about QuickBooks Debit Card. It contains information on how to use and manage your card.

Also, here’s a reference that tackles the Cash Flow menu, including the QuickBooks Cash account, envelopes, and the Cash Flow planner. It has everything you need to know concerning the cash account.

I'll be around if you need further assistance with activating an account. Just add a comment below, and I’ll make sure to take care of them for you. Have a great day ahead!

keithallenjohns- · ‎February 10, 2021

Right, these are the instructions I found. I have a small window that says "Your card is on its way".

This is the only mention of the debit card on the cashflow landing page.

There is no place to activate it.

I am using the website and I'm on a Mac running updated Safari and MacOS, it that helps.

keithallenjohns- · ‎February 10, 2021

OK never mind I found it on the iPhone app

KINGzay049 · ‎June 20, 2023

My account is suspended and I’m trying to reactivate it but it saying my card was received yesterday but I never received it

JamaicaA · ‎June 20, 2023

Welcome to the Community Space, @KINGzay049.

I understand the inconvenience of having a suspended account and being unable to reactivate it. I'm here to route you to the department that best handles this situation.

May I know where you obtained the message that the card was received? Is it an email from us?

With this, I highly recommend contacting our Payments Team. They can help investigate why your status shows as received when the card is not in your hand. They can also assist you with reactivating it.

Here's how:

Go to the Help icon and choose Search.
Click the Contact Us button and enter your concern.
Press Continue.

See this article for other ways of connecting to us: Contact Payments. It includes the contact number you can use to call us directly. Please also note our operating hours so we can address this concern on time.

To learn how to utilize your QuickBooks debit card properly, check out this guide: Use the QuickBooks debit card to get your cash. It includes information about replacing your card if necessary.

Feel free to scan through this reference for complete details about QuickBooks Checking and envelopes: Learn more about QuickBooks Checking.

The Support Team should help you figure out what happened to the card. I'm just around the corner to help you again if you need anything else with QuickBooks. Just reply below. I'll be glad to answer them for you.

Topics

Training

Community

Resources

How do I activate my Quickbooks cash card?