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Level 1

How do i add/change unit of measurement on QB online?

 
14 Comments
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QuickBooks Team

How do i add/change unit of measurement on QB online?

Hi there, accounts12.

 

Thanks for taking the time to reached out to us. Allow me to address your concern, so let me get this straightened out.

 

QuickBooks Online doesn't have an option to add/change unit of measurement for inventory item. I can see how this feature would be beneficial to your business, I encourage you to send feedback directly to our Product Developer Team. They place a lot of value in the ideas provided by users, when deciding on how best to improve QuickBooks.

 

Here's how you can send feedback: 

  1. Click the Gear Icon.
  2. Select Feedback
  3. Click Next and choose Feedback under Category option.
  4. Select Save

For future reference, you can check this article on how to create and use a products and services list

 

Please know that you're always welcome to post if you have any other questions. Have a good one. 

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Level 1

How do i add/change unit of measurement on QB online?

Is there a predicted time period where this feature will roll out?

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QuickBooks Team

How do i add/change unit of measurement on QB online?

Good day, Hkoi.

 

For now, we're unable to provide a predicted time period. Rest assured, I will share your concern to our management team so they can submit this to our product developers. They will review all your requests and might include it in future updates. 

 

Visit the Community anytime if you have other concerns. 

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Level 2

How do i add/change unit of measurement on QB online?

It's disappointing to get these kind of replies. Can you provide us a ticket number so we can follow up with the request that you sent them because the feature is still not implemented? Without the ticket number we have no way of holding anyone accountable for your promise.

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Level 2

How do i add/change unit of measurement on QB online?

This link shows that there was a known issue with units of measure and QuickBooks Online so I'm assuming your developers abandoned the implementation instead of fixing the issue since it's been over six months since you last posted and there still is no units of measure in QBO.

https://qbo.support/tag/unit-of-measure/

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QuickBooks Team

How do i add/change unit of measurement on QB online?

I completely understand how you feel, @Michaels88.

 

However, we don't have the ability to create a ticket for a feedback request here in the Community. These feedback request are directly given to our engineers since they will be reviewing this first before applying in the next future updates.

 

I recommend to visit our QuickBooks Online Blog instead. This way, you can view the latest updates in QuickBooks.

 

Please let me know by commenting below if you have any other QuickBooks concerns. I'll get back to you as soon as possible.

 

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Level 2

How do i add/change unit of measurement on QB online?

It just really feels like you're telling me "Thoughts and Prayers". I guess I'll just hope for the best because it doesn't seem like there's any accountability on your side. You're placing the onus on your customers to read about what you're working on instead of creating real change. If you guys aren't able to figure out how to resolve the problems with units in QBO it's much better to say, "We're working on it but we don't know how to fix the problems yet" instead of telling us to read your blog to see if you figured it out yet.

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Level 2

How do i add/change unit of measurement on QB online?

How is this even possible? There's no point in having an inventory tracking system that cannot do this. 

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Level 1

How do i add/change unit of measurement on QB online?

There is no update for units until today, even thought it was suggested over a year ago. How can an accounting program not have units / measurements available? Do you sell 10 rolls of cables or 10 meters of cables. It is completly wasted time to enter the feedback form. No accountability, no changes, no support in this important matter.

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Level 1

How do i add/change unit of measurement on QB online?

Over a year is gone and no unit / measurements are available. Feedback form was of no use.

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Level 14

How do i add/change unit of measurement on QB online?

@Member2 

For the time being, consider using an inventory management app.

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Level 1

How do i add/change unit of measurement on QB online?

THIS IS STILL NOT A THING???? 

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QuickBooks Team

How do i add/change unit of measurement on QB online?

I can provide some information about this feature, @cepps11.

 

The feature to set of add or change a unit of measurement in QuickBooks Online is still unavailable. That would be a great addition to the current features that we have, so I'll take note of it. 

 

For the meantime, I suggest visiting the QuickBooks Blog to check for new updates and features that we have.

 

You can also check for any third-party app that works perfectly with QuickBooks Online that supports adding or changing units of measurement. See this find apps article for detailed guidance. 

 

I'm always here if you have additional concerns with the account and or anything else. Take care and have a wonderful day!

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Level 14

How do i add/change unit of measurement on QB online?

@cepps11 

Intuit has acquired one app recently. I am not sure it will be available in QBO as one of the default features.

https://go.tradegecko.com/register?code=fiat-lux

 

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