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jghk1-yahoo-com
Level 1

My online banking does not have a company Id. How do I link my account without that information.

 
3 Comments 3
MichelleBh
Moderator

My online banking does not have a company Id. How do I link my account without that information.

Hi there, @jghk1-yahoo-com.

 

I have easy steps to find your Company ID in QuickBooks Online (QBO). 

 

Every QuickBooks account has unique. This information is one of the most important business information in your account for you to link other accounts. There are two steps to get your company ID is either pressing the keys outlined below or going to the Billing & subscription page. 

 

  • Windows: Ctrl + Alt +  or Ctrl + Alt + ?
  • Mac: Control + Option + ?

 

 

Please note that accessing the Billing and subscription page will need admin rights.

 

Here's how: 

 

  1. Go to the Gear icon, then choose Account and Settings
  2. Choose Billing and subscription
  3. Company ID is located on the upper left side. 

 

For more details, check out this article: Find your QuickBooks Online company ID.

 

Once you have it, you can now link another account to your QBO account. 

 

You may also visit this article below about handling your subscriptions, payment method, business info, and other relevant matters: Account Management

 

Leave a comment below if there's anything else that I can help you with. I'll be always around ready to help. Take care. 

SNlhdc
Level 1

My online banking does not have a company Id. How do I link my account without that information.

This does not work. In the company id box on the bank account link page, Quick Books shows the name of my bank in the company id box. Entering my Quickbooks Company id number does not work. This is extremely confusing and frustrating. If the Quickbooks company id number is what we should enter, then it should clearly state "QUICKBOOKS Company ID number". It makes it seem it like the number should be something assigned by your BANK.

AileneA
Moderator

My online banking does not have a company Id. How do I link my account without that information.

Hello, SNlhdc. 

 

Since the solution above didn't work for you. I suggest reaching out to our QuickBooks Support team so they can help you investigate this further. They have the tools required to perform any escalations in the system whenever necessary on your behalf. 

 

Here's how to contact us:  

 

  1. Go to the Help menu.
  2. Choose Contact Us
  3. Enter your specific concern in the What can we help you with? box. 
  4. Click Let's talk
  5. Select how you wanna connect with us. 

 

Reaching out to our Customer Care Support is best during business hours, 6 AM - 6 PM PT Mondays- Fridays. You'll want to contact our team on Monday to connect with our online specialists whom you can work well with.  

 

Keep in touch if you still need help with QuickBooks. I’ll get back and make sure you’re taken care of. Have a good one and stay safe!

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