Payment received and showing deposited, but not in my bank acct.

I'm here to ensure the payment will reflect in your bank account, cberryplumbing.

If you're using QuickBooks Online Payments,  your first deposits take a bit longer while we set up your account. Once done, your payments will be deposited within two business days. Though, some banks may take longer to process the transaction. For more details, please see this article: Payments Deposits in QuickBooks Online.

In case you're manually recording the payments, you might have chosen the Undeposited Funds as the Deposit to account.

Here's how to deposit these payments:

1. Go to the + New and then select Bank Deposit.
2. Select the bank account you wish to deposit the payments.
3. In the Received from column, select the invoice/payment.
4. Once done, click on Save and close.

For further guidance, please check out this article: Make Bank Deposit.

I've also included these articles to ensure your payments are recorded accurately in QuickBooks:

• Why are My Funds On Hold?
• Payment Links in QuickBooks Online Payments
• What’s the Undeposited Funds Account?
• Deposit Payments into the Undeposited Funds Account

I'll be glad to help you again if you have more questions about managing your sales transactions. Please add the details in the comment section.

Hi cberryplumbing,

Hope you’re doing great. I wanted to see how everything is going about receiving the payment in your bank account. Was it successful? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!