Let me tell you how to REALLY fix it.  The support for this product is essentially non-existent so after 6 weeks of dealing with this I stumbled across my own solution.  Here you go...

1.  Uninstall QB and remove all QB related files in your document, program files, program data and app data.  You will need to find all folders on your computer that have the name Intuit since they are spread out in different locations.  Do not delete Turbotax or other related files.  QB also creates a database file or application that needs to be removed.

2.  Restart your computer

3.  Reinstall QB

4.  Update QB

5.  Setup bank feeds using the process they normally send to everyone with this issue.

Good luck.  I am bailing out of Intuit totally as this was the last straw.

Actually, doing all of those things and then switching to Xero, Freshbooks or some other program is probably the only sure-fire fix for anything involving Intuit. 

I did manage to fix the issue. It dawned on me that a few months ago I modified my Windows host file to prevent QB from communicating with certain servers that Intuit uses to try to sell us other services, which was causing a lot of users, including me, to repeatedly crash on start-up. Once I unblocked the correct server, I was able to re-connect with Chase. 

I just spoke to a QB customer service rep on the phone who admitted to me that the problem with reestablishing the Chase bank feeds "is not you, it's Quickbooks".  This is the fifth call I've made in about this non-ability to restablish bank feeds and the first time that I've felt like anyone was even remotely telling me the truth.  

This worked for me.   Thank you for the post.

Joining the chorus of people PPO'd at QB/Inuit over this Chase issue, which popped up for me suddenly last week - unable to download Chase transactions using the Bank Feed and unable to reset it, first being told it DID work:

Then it immediately failed:

Called Chase - who sent me to QB - and HOURS of talking with support people - including so-called supervisors - most of whom were clueless and kept repeating that Chase changed the connections (yes, back in Sept which I "updated" then and it all worked - sort of -  for 2 months) - until finally claiming with Chase I could only use the "Web Connect" downloads (one for each Chase account) which of course is NOT TRUE.

I have QB Desktop 2022 R6_27 - the latest update - one company, one user (Admin - Owner).  No "fix" mentioned here works for me and my PC is not blocking Intuit/QB/Chase, etc. in any fashion. 

Even when the post-Sept 27 "Express Web Connect" connected and downloaded - it would take several repeat downloads to get (almost) all transactions - as others have mentioned - sometimes duplicates and some transactions NEVER downloaded. 

Pathetic.

I can see the urgency of getting this resolved, @BillWCH. I want to shed some light on the issue you encounter with the Chase bank issue in QuickBooks Desktop (QBDT).

I have checked our records and confirm an ongoing issue about this. And at this time, our product engineers are investigating the root cause and implementing a fix. While they do, I suggest contacting our Support Team to include you in the list of affected users. From there, you'll get a notification once this issue gets resolved.

To reach them, here's how:

1. On your QuickBooks account, go to the Help menu at the top.
2. Select QuickBooks Desktop Help. 
3. Choose Contact Us. 
4. Enter the issue or topic in the field box. 
5. Follow the onscreen instructions.

You can also check out this link for more information on contacting them: Contact QuickBooks Desktop support. Ensure to review their support hours to know when agents are available.

Drop me a comment below if you have any other concerns. I'll be sure to get back to you.

What "topic" will add me to the list of people to be notified when there's a fix?  I do not wish to spend any more time talking to support people until there's a definite fix to this issue.  

Make sure you activate the credit cards through chase. There is a way if you call them, it took me about a day after I did that for bank feeds for intuit. Then it populated Qb all new. If it didn't do that automatically QBs/Intuit didn't know how to resolve the issue or help. 

Thanks for sharing some information, @SB1234. 

As mentioned above, there is an ongoing issue with the Chase bank feed, @BillWCH. So, it is best to contact our support team to get you listed among the affected users regarding the topic in Chase bank feeds.

For the detailed steps, please refer to the answer of MirriamM. 

Additionally, let me share these links that you can utilize to help manage your bank transactions in QuickBooks:

• Add and match Bank Feed transactions in QuickBooks Desktop.
• Reconcile an account in QuickBooks Desktop.

Feel free to let us know how it goes. I'll be around to help you always. Keep safe!

Those steps won’t work- did that already with no resolution multiple times. Trying to help the other users not waste their time.

 The issue was that the chase all news doesn’t populate in the bank feed section, but chase does show up just not the correct/important one to make it help.

Qb support needs to be informed on how to address the issue quickly- We are business owners that have important task to perform. Qb gets paid plenty and should have their software working like a well oiled machine.

Still not answering my question about what topic to put in contact request to support to get on list to be notified of Chase fix.

I want to make sure you're taken care of, @BillWCH.

You can write "Missing transactions from Chase" as the topic upon reaching out to our QuickBooks support team. Once you're able to talk or chat with our live agents, provide this investigation number to add your company file to the list of affected users: INV-79805. This way, you'll get an update about the resolution status of the investigation.

Once the issue is fixed, you can categorize your bank transactions to put them in the correct accounts. Then, reconcile your bank account when you're ready.

Thank you for your patience while we're working on this, @BillWCH. If you have any other questions about QuickBooks, feel free to them comment below.

All of my  friends who use chase bank are still having significant difficulties. I have several chase accounts. each account is making me sign in individally to bring in the transactions in addition things are coming in duplicates causing accounting difficulties . I dont understand why they messed with something that was working perfectly. This is a nightmare!!

So did anyone ever give you an update / fix?  We are now experiencing the same issue and the duplicate transactions waste my time over and over again.

Hi there, @vanderson. 

As per checking our tools, I have found out that the investigation about Chase bank is already closed and resolved. But since you still encounter the problem, I suggest contacting our QuickBooks Support Team. They have the tools to check the root cause of this issue and might raise a new investigation.

To reach them, please follow the steps I shared above. Ensure to review their support hours to know when agents are available.

For future help, you can visit our Help Articles hub for QuickBooks Desktop if you need related references in managing your account and other related transactions.

If you have other questions concerning QuickBooks, let me know in the comment section below. I'm always here t help. Have a good one!

That may be, but when I called the Support Team in the first place, they told me: #1 I had to have a paid support account to get help and secondly, I would have to upgrade; my QB2021 Desktop couldn't be considered. And she did not have a clue about what a bank feed was.  My confidence in that team is severely tarnished. 

This is RIDICULOUS.  I have been asking about a fix for the Chase banking problems with QuickBook for more than a month and was last told it was being investigated and I should contact support and give them the number INV-79805 so I'd be "registered" to be informed when there was a fix. Now I see others are being told the issue has already been investigated and fixed???!!!  Well, it's either one or the other and the SAME person who told me to contact support for the investigation has now told someone else it WAS investigated & fixed.

DOES NO ONE AT QUICKBOOKS "SUPPORT" HAVE ANY CLUE AS TO WHAT THE ANSWER IS?  THE PEOPLE ON THE PHONE ARE USELESS.

Do we have ANY update on this situation? It's really starting to cause major problems.

Thank you for requesting updates on missing transactions when trying to download from CHASE Bank (All) - New, LizCPA.

After checking here, our engineers have been unable to reproduce the reported behavior. As a result, they've closed the current investigation (INV-79805). If new information surfaces, they may re-open this investigation. 

There's also another open case (INV-78627) for CHASE Bank (All) - New that it has lost the drop-down option in the Bank Feeds center to "Sync all for this bank". This change is by design. When the bank updated to the newer connection method, it no longer supports the sync all option. 

Feedback has been submitted but for now, you'll have to manually sync each account one at a time. I suggest you enter this feedback from the Help menu. Maybe it's something that can be changed at a later time.

I appreciate your understanding.

Thank you for the prompt reply, but please don't thank me for understanding. I am not understanding, and QuickBooks ProAdvisor Support has a record of the incident as well. The rep said it had been escalated. It's likely that support teams won't be able to exactly reproduce the problem because you have to be a real user with real data, including a live bank account with transactions, to demonstrate the problem. 

Please ask those trying to recreate to reach out directly to those who are affected. Most are happy to show you what is happening and how. This is not a "just manually sync it" and move on problem. I have supported and recommended QuickBooks for over 20 years, and I now have to tell clients that an upgrade broke a feature they use daily. 

As I said, PA Support has record of this as well as screen clips showing the errors. Please let me know that the two departments are collaborating on this issue and not just closing it because it can't be reproduced. I am happy to spend another several (nonbillable) hours showing this to the Product Managers and anyone else who needs to see the error in action. This dismissal and "maybe come back to it later" messaging is unacceptable. You may reach me directly at liz at lizalexandercpa dot com   

Once again NO HELP from QuickBooks alleged support. The issue that's being raised - and has yet to be fixed - is that the BANK FEED DOESN'T WORK AT ALL.  This is after it DID WORK when we started to use it in September although some transactions THEN were missing or duplicated.  THEN THE BANK FEED NO LONGER CONNECTED AND THERE IS AN ERROR MESSAGE - SEE ME PREVIOUS - WHEN ATTEMPTING TO RECONNECT THE BANK FEED TO CHASE.  

I don't care what investigation cases are open or closed THE MAIN PROBLEM HAS NOT YET BEEN FIXED.

QuickBook "support" continues to be pathetic.

The fact that the accounts dont sync is such a downgrade it makes zero sense I have 4 checking accounts and one credit card with chase. Why is something that used to take 5 mminutes now taking several times as long. This new change is frustrating as heck in addition it is constantly making us resign in and accept all over again. why on earth would you update something that was working just fine?????

I forgot to mention I get duplicate transactions many times which never happedned in the past!

So FYI I just "upgraded" to QB Pro Plus 2023 (from 2022) and tried to establish the Chase bank feed again. SAME EXACT PROBLEM, SAME EXACT ERROR MESSAGES.