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bedatie
Level 1

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

Are you talking about @Fiat Lux - ASIA ?

Fiat Lux - ASIA
Level 15

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

@bedatie 

You can call Intuit Sales team to purchase the license. Another option, we can help to obtain the new license if required. Contact me by email for details.

bedatie
Level 1

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

Thank you al! SOOOO crazy, I just found and downloaded QB 2024 and it worked immediately! I didn't even have to click on "import".

 

Yes, I will contact you for licensing.

 

Thank you, thank you!

eastmanrs71
Level 1

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

Can you tell me where you found the QB 2024 desktop? I have a Mac (not sure if you mentioned that or you have a PC) I also called and was told $600+ for the desktop OR go online which I refuse to do. The sales team does nothing but push the online version so I hate to call, I don't want to download anything thats not QB supported or loose my info...but HELP! Tax deadline is coming up and this girl hasn't started them yet

eastmanrs71
Level 1

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

Also is this a 1 year Desktop Mac 2024 version you found? I'm not exactly sure what that even means, would I have to upgrade after the year? 

4Gal
Level 11

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

@eastmanrs71 

You can send email to @Fiat Lux - ASIA  and they will help you to obtain the license of QB Desktop 2024 for Mac. You can also get $100 cashback.

4Gal
Level 11

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

@eastmanrs71 

Also is this a 1 year Desktop Mac 2024 version you found?

 

Fiat Lux can share another option to use QB Desktop with a non subscription.

KimberlyS
QuickBooks Team

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

Hello there, eastmanrs71.

 

I can see how the ability to download the latest QuickBooks Desktop (QBDT) version helps you with your tax filings. Hence, I'll ensure you can achieve your goal.

 

There's a specified website where you can easily download QBDT 2024 for Mac, which subscription is renewable annually. Let me guide you on how.

 

  1. Visit this page: QuickBooks Downloads.
  2. Select your country, product, and version.
  3. Click on Download.

 

For more information, refer to this article: Download QuickBooks Desktop.

 

In addition, scan this material to ensure the best experience when navigating the product: System requirements for QuickBooks Desktop 2024.

 

Moreover, you might want to review these resources for guidance on managing your transactions to keep your book accurate:

 

 

Feel free to provide a reply on this thread if you have additional questions when downloading QuickBooks Desktop for Mac or other related concerns. We'll be around to help.

berwick12
Level 1

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

I have the same issue ol-222 error. There is no &amp in my qbo file. I downloaded the fidir.txt but after the go to folder action  "~/LibraryApplication Support/com.intuit.QuickBooks2" nothing comes up. I can't fix it that way.  I have mac book for desktop 2023 I still have 8 days on my 1 year license.  This happened last year with 2020 desktop. I fixed it with 2023.  I need help

 

Buying new software for $600 every year only to have it breakdown every year is beyond frustrating. 

LeizylM
QuickBooks Team

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

I understand the challenges you're experiencing with the recurring OL-222 error when importing .QBO file in QuickBooks for Mac.berwick12.  Let me route you to the best support who can investigate this matter and provide the appropriate solution. 

 

I appreciate the troubleshooting steps you've performed to fix the issue. Since the issue persists, I suggest contacting our Customer Care Team. They can run a remote viewing session to help identify the root cause of this matter and apply a fix.

 

You can follow the steps provided by colleague @ChristineJoieR on how to reach them. 

 

I'm adding these articles in case you'll want more details about bank issues:

 

 

Please let me know if you still have questions or concerns when importing transactions and fixing errors inside QuickBooks.  I'm always here to assist you. Take care and have a good one.

4Gal
Level 11

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

@berwick12 

Install QB Desktop 2024 and run the bank feeds to isolate the problem. Did you encounter the same error message? Make sure to secure the backup file on QB Desktop 2023 beforehand.

berwick12
Level 1

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

The first link in your reply doesn't address ol-222, everything but. The second link in your reply might work however I would definitely need assistance doing a test company underneath my current company. 

berwick12
Level 1

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

Your first link does not address OL-22, every OL issue but that one. I would need help with 2nd link. I have not been able to figure out how to set up a sub company within my current company. I can't change or can't figure out how to change the bank feed.

ChristieAnn
QuickBooks Team

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

I appreciate you for coming back to the thread and clarifying your concern, berwick12. I've got steps to ensure you can add a test company under your existing company and change the bank feed efficiently.

 

Beforehand, please know that QBDT 2020 is already discontinued. With this, you won't have access to live technical support if you run into problems or any of the other Intuit services that can be integrated with the program. Also, discontinued versions won't receive the latest critical security patches and updates and that's the reason you're unable to fix any errors and issues that you encountered on the said version.

 

Then, you can go to the No Company Open window to start doing or creating a test company underneath your current company. 

 

Here's how:

 

  1. Open QuickBooks. You'll see the No Company Open window. 
  2. Click Get Started
  3. On the next window that appears, click Start Setup.
  4. Log in to your Intuit account if you have one. If you do not have one, click "Create an account" and enter your information to make one.
  5. Once done, log in to your Intuit account and create your company file. First, specify the name and location for saving your company file. Click OK, then enter a password on the Password Required window.
  6.  Enter information about your company and click Next.
  7. Next, you'll see the "Choose your industry and chart of accounts" window and enter the necessary information.
  8. You'll see the location on your new company file in the final window. Click OK.

 

On the other hand, you can follow the steps below so you can change the bank feed or switch between banking modes on your end. Before doing so, make sure to update QuickBooks to the latest release and you're in single-user mode. 

 

  1. Go to Edit, and then select Preferences.
  2. Select Checking then go to the Company Preferences.
  3. In the Bank Feeds section, select either
    1. Advanced Mode: This uses the Transactions List window to add or match transactions. You can quickly update transactions for future matches or create rules to automatically recognize and match transactions to your books.
    2. Express Mode: This uses the Transactions List window to add or match transactions. Renaming rules are created automatically.
    3. Classic Mode: This uses the account register to add or match transactions. Aliases match names exactly and you control when you want to create aliases.
  4. Select OK.

 

In addition, you can refer to this article to see the detailed troubleshooting steps on how to resolve the OL-222 error you encountered: Fix error OL-222 in QuickBooks for Mac.

 

In case you need to see what’s included in the QuickBooks Mac Plus 2023 release and how you can use them to benefit your business, you can read this article: What's new in QuickBooks Mac Plus 2023.

 

Don't hesitate to tag my name in the comment section if you have follow-up questions about managing company files and any banking-related concerns. I'm always here for you, berwick12. Keep safe always.

berwick12
Level 1

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

Thank you for the quick response, I won't quote my 1st, or subsequent message, but I'm currently running 2023 and the "fix" for the ol-222 with the fidir.txt didn't work. I figured out how to delete it from quickbooks 2023 and add the fidir.txt. The instructions are inaccurate and written by someone who only uses a PC. If anyone needs help with the ol-222 fidir "Fix" let me know. If you, "Intuit" would like for me to rewrite that page for you it'd be happy to.

Kaylinng
Level 1

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

I need help and have a mac. Desktop version 2021- trying to extend as long as I can before updating.  It happened once before but the next day I tried again and it worked fine.  Any aid would be greatly appreciated.

Nicole_N
QuickBooks Team

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

I appreciate you for joining the thread, @Kaylinng. I'm here to ensure you can import your QBO file to QuickBooks Desktop Mac and get rid of the error.

 

Before doing so, may I know what troubleshooting steps you've performed on your end? 

 

If you haven't tried any of the steps provided by my colleagues above, you can visit these articles for the process of sorting out the error OL-222 or any OL-related errors: 

 

Additionally, you may read this article to learn more about handling your bank transactions inside the program: Add and match Bank Feed transactions in QuickBooks Desktop.


If you have more concerns, leave a reply below. The Community team is always here to assist.

4Gal
Level 11

QBO Import fail with error OL-222 - Quickbook Desktop 2023 MAC Plus

@Kaylinng 

QBD 2021 is outdated and the bank feature is disabled. If you can still use it now, consider it good luck. If the problem persists, you can use the trial version of QBD 2022 to run the bank feed as a workaround.

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